500-052.pdf
Q: 1
In a high availability over WAN deployment, which option cannot be located across the WAN from
the active Cisco Unified Contact Center Express site?
Options
Q: 2
Which action enables a contact center supervisor to access and monitor live data reports for multiple
teams?
Options
Q: 3
What is the purpose of relative filters?
Options
Q: 4
Which three operations can be performed within the Cisco Finesse IP Phone Age (IPPA)? (Choose
three.)
Options
Q: 5
Where can you start, stop, and restart Cisco Unified Contact Center Express services?
Options
Q: 6
Why are CSQs associated to the team definition?
Options
Q: 7
You should perform which three steps when troubleshooting a Cisco Unified Contact Center Express
engine "Java out of memory" crash? (Choose three )
Options
Q: 8
Which subsystem processes connections between the Cisco Unified Contact Center Express server
and the enterprise databases?
Options
Q: 9
Which three tasks are required to deploy a Cisco Unified Contact Center Express application?
(Choose three.)
Options
Q: 10
What is the maximum number of agents that Cisco Unified Contact Center Express supports when it
is deployed with Cisco Unified Communications Manager?
Options
Question 1 of 10
