Free MB-910 Practice Test Questions and Answers (2026)
Q: 1
A company uses Dynamics 365 Sales. The company creates sales proposals as PDF documents.
The company wants multiple users to access the latest version of a sales proposal in Dynamics 365
Sales. Users must be able to attach notes to the proposal.
You need to recommend an app for the company. Which app should you recommend?
Options
Discussion
No comments yet. Be the first to comment.
Be respectful. No spam.
Q: 2
Which two components are included in Dynamics 365 Marketing? Each correct answer presents a
complete solution.
NOTE: Each correct selection is worth one point.
Options
Discussion
No comments yet. Be the first to comment.
Be respectful. No spam.
Q: 3
HOTSPOT
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE:
Each correct selection is worth one point.


Your Answer
Discussion
No comments yet. Be the first to comment.
Be respectful. No spam.
Q: 4
HOTSPOT
A company calibrates and services medical equipment for customers across the United States. The
company employs a large number of service technicians.
The company often does not assign service jobs to the technician that is geographically closest to the
customer.
The company wants to use location auditing in Dynamics 365 Field Service to display each
technician’s location on a map.
You enable location tracking.
Where should you navigate to see the technician locations on a map? To answer, select the
appropriate option in the answer area.


Your Answer
Discussion
No comments yet. Be the first to comment.
Be respectful. No spam.
Q: 5
DRAG DROP
A company has a Dynamics 365 Sales implementation. The company wants to perform the following
activities:
View LinkedIn information from within Dynamics 365 Sales.
Validate Dynamics 365 Sales data by using data from LinkedIn.
Which products should you use to perform each task? To answer, drag the appropriate products to
the correct tasks. Each product may be used once, more than once, or not at all. You may need to
drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.


Your Answer
Discussion
No comments yet. Be the first to comment.
Be respectful. No spam.
Q: 6
A company uses Dynamics 365 Field Service.
You create a work order from a case. A field service administrator schedules the work order. A
technician arrives at the site of the work order and is ready to begin work on time.
What is the status of the work order?
Options
Discussion
No comments yet. Be the first to comment.
Be respectful. No spam.
Q: 7
A company uses Dynamics 365 Sales.
You need to analyze account data and create reports based on the analyses. Which solution should
you use?
Options
Discussion
No comments yet. Be the first to comment.
Be respectful. No spam.
Q: 8
HOTSPOT
A company plans to synchronize LinkedIn Campaign Manager with Dynamics 365 Marketing to
determine who is looking at their LinkedIn advertisements.
What happens during synchronization? To answer, select the appropriate option in the answer area.


Your Answer
Discussion
No comments yet. Be the first to comment.
Be respectful. No spam.
Q: 9
DRAG DROP
A company is implementing Dynamics 365 Customer Service. You need to recommend features that
will meet the requirements.
Which features should you recommend? To answer, drag the appropriate features to the correct
requirements. Each feature may be used once, more than once, or not at all. You may need to drag
the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.


Your Answer
Discussion
No comments yet. Be the first to comment.
Be respectful. No spam.
Q: 10
HOTSPOT
A company plans to implement Dynamics 365 Field Service.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.


Your Answer
Discussion
No comments yet. Be the first to comment.
Be respectful. No spam.
Q: 11
DRAG DROP
A company plans to implement Dynamics 365 Sales with LinkedIn Sales Navigator.
You need to determine the controls that you should implement.
Which controls should you use? To answer, drag the appropriate controls to the correct requirement.
Each control may be used once, more than once, or not at all. You may need to drag the split bar
between panes or scroll to view content.
NOTE: Each correct selection is worth one point.


Your Answer
Discussion
No comments yet. Be the first to comment.
Be respectful. No spam.
Q: 12
HOTSPOT
A company plans to implement Omnichannel for Customer Service.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.


Your Answer
Discussion
No comments yet. Be the first to comment.
Be respectful. No spam.
Q: 13
HOTSPOT
A company uses Dynamics 365 Field Service.
Employees need to schedule bookings while viewing work order details.
Which feature should you recommend?
Select the answer that correctly completes the sentence.


Your Answer
Discussion
No comments yet. Be the first to comment.
Be respectful. No spam.
Q: 14
HOTSPOT
A company provides mobile catering services for corporate and special events. A cooking team
arrives at a customer site with mobile cooking stations and ingredients to prepare meals for a
customer audience.
The company has identified that Dynamics 365 Field Service allows them to respond to the following
requirements:
• Schedule mobile catering teams composed of one chef, three cooks, and one presenter.
• Ensure that adequate ingredients are available and track ingredient shortages.
• Capture timing details to complete a customer order within three hours.
You need to configure the system.


Your Answer
Discussion
No comments yet. Be the first to comment.
Be respectful. No spam.
Q: 15
DRAG DROP
A company schedules technicians by using Dynamics 365 Field Service.
You need to demonstrate to the customer which tools are used for the different scheduling types.
Match each tool to its scheduling type.
To answer, drag the appropriate tool from the column on the left to its scheduling type on the right.
Each tool may be used once, more than once, or not at all. Each correct match is worth one point.


Your Answer
Discussion
No comments yet. Be the first to comment.
Be respectful. No spam.
Q: 16
HOTSPOT
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.


Your Answer
Discussion
No comments yet. Be the first to comment.
Be respectful. No spam.
Q: 17
DRAG DROP
A company uses Dynamics 365 Marketing.
Marketing team members must be able to group related customers for campaigns, market research,
and surveys.
What should you recommend? To answer, drag the appropriate features to the correct requirements.
Each feature may be used once, more than once, or not at all. You may need to drag the split bar
between panes or scroll to view content.
NOTE: Each correct selection is worth one point.


Your Answer
Discussion
No comments yet. Be the first to comment.
Be respectful. No spam.
Q: 18
HOTSPOT
A company provides roadside assistance for disabled automobiles.
The company enacts a policy that specifies a 30-minute response time for all requests for assistance.
You need to ensure that data about assistance crew response times is captured correctly.
For what type of object should you define details? To answer, select the appropriate option in the
answer area.


Your Answer
Discussion
No comments yet. Be the first to comment.
Be respectful. No spam.
Q: 19
HOTSPOT
An air-conditioning repair company uses Dynamics 365 Field Service, Customers and users report
several issues. What should you use to resolve each issue? To answer, select the appropriate options
in the answer are
a. NOTE: Each correct selection is worth one point.


Your Answer
Discussion
No comments yet. Be the first to comment.
Be respectful. No spam.
Q: 20
You work for a job placement agency that uses Dynamics 365 Project Operations.
A client needs an expert plumber to handle an emergency situation at their office. You need to
identify an expert plumber for the client.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Options
Discussion
No comments yet. Be the first to comment.
Be respectful. No spam.
Question 1 of 20