Free MB-910 Practice Test Questions and Answers (2026) | Cert Empire Practice Questions

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Q: 1
A company uses Dynamics 365 Sales. The company creates sales proposals as PDF documents. The company wants multiple users to access the latest version of a sales proposal in Dynamics 365 Sales. Users must be able to attach notes to the proposal. You need to recommend an app for the company. Which app should you recommend?
Options
Q: 2
Which two components are included in Dynamics 365 Marketing? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Options
Q: 4
HOTSPOT A company calibrates and services medical equipment for customers across the United States. The company employs a large number of service technicians. The company often does not assign service jobs to the technician that is geographically closest to the customer. The company wants to use location auditing in Dynamics 365 Field Service to display each technician’s location on a map. You enable location tracking. Where should you navigate to see the technician locations on a map? To answer, select the appropriate option in the answer area. MB-910 question
Your Answer
Q: 5
DRAG DROP A company has a Dynamics 365 Sales implementation. The company wants to perform the following activities: View LinkedIn information from within Dynamics 365 Sales. Validate Dynamics 365 Sales data by using data from LinkedIn. Which products should you use to perform each task? To answer, drag the appropriate products to the correct tasks. Each product may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point. MB-910 question
Your Answer
Q: 6
A company uses Dynamics 365 Field Service. You create a work order from a case. A field service administrator schedules the work order. A technician arrives at the site of the work order and is ready to begin work on time. What is the status of the work order?
Options
Q: 7
A company uses Dynamics 365 Sales. You need to analyze account data and create reports based on the analyses. Which solution should you use?
Options
Q: 8
HOTSPOT A company plans to synchronize LinkedIn Campaign Manager with Dynamics 365 Marketing to determine who is looking at their LinkedIn advertisements. What happens during synchronization? To answer, select the appropriate option in the answer area. MB-910 question
Your Answer
Q: 9
DRAG DROP A company is implementing Dynamics 365 Customer Service. You need to recommend features that will meet the requirements. Which features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point. MB-910 question
Your Answer
Q: 10
HOTSPOT A company plans to implement Dynamics 365 Field Service. For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. MB-910 question
Your Answer
Q: 11
DRAG DROP A company plans to implement Dynamics 365 Sales with LinkedIn Sales Navigator. You need to determine the controls that you should implement. Which controls should you use? To answer, drag the appropriate controls to the correct requirement. Each control may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point. MB-910 question
Your Answer
Q: 12
HOTSPOT A company plans to implement Omnichannel for Customer Service. For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. MB-910 question
Your Answer
Q: 13
HOTSPOT A company uses Dynamics 365 Field Service. Employees need to schedule bookings while viewing work order details. Which feature should you recommend? Select the answer that correctly completes the sentence. MB-910 question
Your Answer
Q: 14
HOTSPOT A company provides mobile catering services for corporate and special events. A cooking team arrives at a customer site with mobile cooking stations and ingredients to prepare meals for a customer audience. The company has identified that Dynamics 365 Field Service allows them to respond to the following requirements: • Schedule mobile catering teams composed of one chef, three cooks, and one presenter. • Ensure that adequate ingredients are available and track ingredient shortages. • Capture timing details to complete a customer order within three hours. You need to configure the system. MB-910 question
Your Answer
Q: 15
DRAG DROP A company schedules technicians by using Dynamics 365 Field Service. You need to demonstrate to the customer which tools are used for the different scheduling types. Match each tool to its scheduling type. To answer, drag the appropriate tool from the column on the left to its scheduling type on the right. Each tool may be used once, more than once, or not at all. Each correct match is worth one point. MB-910 question
Your Answer
Q: 17
DRAG DROP A company uses Dynamics 365 Marketing. Marketing team members must be able to group related customers for campaigns, market research, and surveys. What should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point. MB-910 question
Your Answer
Q: 18
HOTSPOT A company provides roadside assistance for disabled automobiles. The company enacts a policy that specifies a 30-minute response time for all requests for assistance. You need to ensure that data about assistance crew response times is captured correctly. For what type of object should you define details? To answer, select the appropriate option in the answer area. MB-910 question
Your Answer
Q: 19
HOTSPOT An air-conditioning repair company uses Dynamics 365 Field Service, Customers and users report several issues. What should you use to resolve each issue? To answer, select the appropriate options in the answer are a. NOTE: Each correct selection is worth one point. MB-910 question
Your Answer
Q: 20
You work for a job placement agency that uses Dynamics 365 Project Operations. A client needs an expert plumber to handle an emergency situation at their office. You need to identify an expert plumber for the client. What are two possible ways to achieve this goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Options
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