Salesforce Loyalty Management allows administrators to configure three distinct types of vouchers to reward program members. These types define the nature of the benefit provided. The available types are:

1. Discount Percentage: Offers a percentage-based discount on a transaction (e.g., 20% off an order).

2. Fixed Value: Provides a specific monetary amount off a transaction (e.g., $10 off). This is also referred to as a Fixed Amount discount.

3. Product or Service: Grants the member a specific product or service at no cost (e.g., a free coffee or complimentary shipping).

A. Promo Code: A promo code is a mechanism used to distribute and redeem a voucher, not a fundamental type of voucher benefit itself.

D. Gift Card: While a fixed-value voucher can function similarly to a gift card, "Gift Card" is not a distinct, configurable voucher type within the Loyalty Management setup.

1. Salesforce Help, Vouchers in Loyalty Management: This document outlines the voucher framework and its capabilities. It states, "Vouchers can provide members with a percentage or fixed amount discount on products. Vouchers can also provide members with a product or service, for example, a free dessert or a free car wash." This directly supports options B, C, and E.

2. Salesforce Help, Create a Voucher Definition: In the setup steps for creating a voucher, the "Discount Type" field is a required picklist. The available values in this picklist are "Percentage," "Fixed Amount," and "Product or Service," which correspond directly to the correct answers.