Q: 15
Unused reports need to be disabled manually to prevent unnecessary load on the system.
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Actually, it's False. Common trap since people assume manual intervention is needed, but Genesys auto-disables unused reports after 90 days. Pretty sure about this unless they've changed something recently.
Guessing False. Had something like this in a mock-Genesys Cloud CX auto-disables unused reports if not run for 90 days, so no need to do it manually. Pretty sure that's what keeps system resources under control. Correct me if I missed anything.
Yeah, this looks like False. Genesys handles unused reports after 90 days so you don't have to do it manually.
Nah, this one seems True to me. You usually have to disable unused reports yourself unless there's some automation, which is a common trap here. Unless I missed a new auto-disable setting.
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