Guessing A is the best pick. Champions act as a bridge to validate whether actual user needs are being addressed, especially when users are hesitant about change. B seems like a trap since exec KPIs don’t guarantee end user satisfaction. Pretty sure about this, but open to other views if you think otherwise.

I don’t think interviewing execs (B) really gets at what end users actually need here. A is stronger since a champion can relay concerns and help validate if the new setup is working for the real users, not just management. Option C seems like a distraction, mostly technical focus. Pretty sure A fits best but happy to hear if anyone feels differently.

I think A looks like the best fit here. List views let sales reps see and quickly act on leads that are still new after a day, right from one screen. Since the requirement says reps want a simple way to reach out, this matches what I've seen in practice and on similar exam questions. If it was more about alerts or escalation, I'd consider B, but pretty sure A is what they're looking for. Agree?

Yeah, assigning the feature license is usually step one, so I'd pick A here. Without that, users can't access Einstein features at all. If licenses were already confirmed then maybe checking profiles (C) makes sense, but that's not clear in this scenario. Pretty sure A is the safest troubleshooting start, unless I'm missing something?

Had something like this in a mock. When you need to measure ROI specific to sales and marketing by location, tracking the opportunity pipeline by lead source and location (A) is the way to go. Opportunities directly relate to revenue forecasts so it's much more actionable for ROI than accounts or cases. Makes sense?

Option B makes more sense here. Setting project milestones and KPIs is key at the start because you need to define what success looks like and keep everyone aligned. Training (A) and QA scripts (C) are important, but only after you have a solid plan in place. I've seen similar questions trip people up by making training look like the first step, but that's usually later. Anyone see it differently?

Not C here. File sharing link (B) is the only way reps can give files to customers without needing to set up external access like Experience Cloud. Chatter link looks tempting, but it won’t work if the person isn’t already inside Salesforce. Agree?

Easy to miss that C might work if the customer is already created as a community/external user, but the question says no Experience Cloud site. That rules it out, so B fits best for non-Salesforce users. Pretty sure that's how Salesforce does file access in this sort of case-correct me if I'm missing a scenario?

Think I'd say C here just because Chatter lets you post links to files and mention people, so reps could tag the customer if they're already in the org. Only works if the external user has some level of access though, which might be a gap. Anyone else run into this restriction?