Q: 17
A consultant is initiating a Sales Cloud project for Cloud Kicks.
Which essential action should the consultant prioritize to ensure successful implementation and
adoption?
Options
Discussion
A , had something like this in a mock and picked A.
B vs A here, but B feels right since you have to set direction before thinking about training specifics.
I don’t think it’s A. B is correct, since you need KPIs and milestones early or training isn’t targeted.
A, not B. Training plan (A) comes first for early adoption, milestones are a trap if you don't have buy-in. Disagree?
Maybe A. I think designing end user training is what really drives adoption right at the start, since if users don't know how to use Sales Cloud, milestones won't matter much. I've seen practice exams suggest focusing on training plans first. Agree?
A
Option B makes more sense here. Setting project milestones and KPIs is key at the start because you need to define what success looks like and keep everyone aligned. Training (A) and QA scripts (C) are important, but only after you have a solid plan in place. I've seen similar questions trip people up by making training look like the first step, but that's usually later. Anyone see it differently?
Kicking off a project means you need a roadmap, so definitely B.
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