Clod Kicks has a screen flow with two questions on the same screen, but only one is necessary at a time. The administrator has been asked to show only the questions that is needed. How should an administrator complete this?

Conditional visibility is a feature within the Flow Builder that allows administrators to define specific criteria for when a component on a screen is displayed. By applying a visibility rule to each question component, the administrator can ensure that only the relevant question appears to the user based on other values or inputs within the flow, directly fulfilling the requirement on a single screen.

A. Use a new version of the flow for each scenario.

This is inefficient and creates unnecessary maintenance overhead. A single flow should handle different scenarios using conditional logic, not separate versions.

B. Use a decision element and a new screen to show the proper question.

A decision element directs the flow's path between screens. The requirement is to conditionally show questions on the same screen, not navigate to different screens.

D. Use branching in the flow screen to show the proper scenario.

"Branching in the flow screen" is not a standard Salesforce feature. Flow branching is achieved with elements like 'Decision', which operates between, not within, screen elements.

1. Salesforce Help Documentation

"Set Component Visibility in Flow Screens": This document explicitly states

"You can declare that a component appears on a screen only when certain conditions are met... For example

on a screen

you can show a text box for a shipping address only if the user selects 'Ship' for a picklist." This directly supports using conditional visibility for the described scenario.

2. Salesforce Help Documentation

"Flow Element: Screen": In the section describing the properties of screen components

it details the "Set Component Visibility" section. It explains how to add conditions to control when a component is displayed

confirming this is the correct feature to use for showing or hiding elements on the same screen.

3. Trailhead

"Screen Flow Distribution

" Unit: "Control Who Sees What in a Flow Screen": This module provides practical examples and states

"You can add logic to your screen components so that they appear only when they’re needed... When you configure a screen component

you can specify when to display it." This aligns perfectly with the question's requirement.