Stakeholder analysis is a process of identifying and analyzing the stakeholders who have an interest

or influence on the project and its outcomes. Stakeholder analysis helps to ensure that the

requirements are elicited from all relevant sources and that the stakeholders are appropriately

engaged throughout the project. By identifying the user from a department that did not participate

in the requirements analysis as a stakeholder, the business analyst could have avoided the situation

of logging a defect during user acceptance testing and minimized the impact on the

project. Interviewing the user to understand how the user’s work would be impacted, involving the

user in the development and sign-off of the business requirements, and giving the user the

opportunity to review the user acceptance test scripts are possible actions that could be taken after

identifying the user as a stakeholder, but they are not sufficient to avoid the situation and minimize

the impact on the project. Reference: PMI Professional in Business Analysis (PMI-PBA)® Examination

Content Outline1, page 9; Business Analysis for Practitioners: A Practice Guide2, page 55.