A change control process is a process that could help manage the situation of scope creep. Scope

creep refers to the problem experienced on many projects when the size or complexity of the original

product description grows. Scope creep can have negative impacts on the project schedule, budget,

quality, and stakeholder satisfaction. A change control process is a process that defines how changes

to the project scope, requirements, deliverables, or other configuration items are requested,

evaluated, approved, implemented, and monitored. A change control process can help the business

analyst and the project team to manage the expectations of the stakeholders, to assess the impact

and feasibility of the changes, to prioritize and implement the changes, and to communicate the

changes to the relevant parties.

PMI Professional in Business Analysis (PMI-PBA)®

Examination Content Outline1, page 23; Business Analysis for Practitioners: A Practice Guide2, page

131.