Interviewing is a technique to elicit information, opinions, or feedback from stakeholders by asking

them questions and listening to their responses. Interviewing can be used to clarify or validate

requirements, resolve conflicts or misunderstandings, build rapport and trust, and explore complex

or sensitive issues. A good time to consider using the interviewing method is when there are

communication challenges among stakeholders, such as different perspectives, expectations, or

interests. Interviewing can help to overcome these challenges by providing a direct and personal

communication channel, allowing the interviewer to tailor the questions and responses to each

stakeholder, and facilitating a deeper understanding of the stakeholder’s needs and concerns. The

other options are not good times to consider using the interviewing method. Attempting to obtain

sign-off on requirements from stakeholders is not an elicitation activity, but a validation activity that

requires formal documentation and approval. There is not enough time to gather requirements from

many different sources is a constraint that limits the use of interviewing, as it is a time-consuming

and resource-intensive technique that can only involve a few stakeholders at a time. Assembling a

requirements traceability matrix is not an elicitation activity, but an analysis activity that involves

linking the requirements to their sources and deliverables using a tool or document. Reference: PMI-

PBA® Examination Content Outline, page 10; PMI-PBA® Reference List, page 1, BABOK® Guide v3,

page 50.