1. Sharda, R., Delen, D., & Turban, E. (2020). Analytics, Data Science, & Artificial Intelligence: Systems for Decision Support (11th ed.). Pearson. Chapter 4, "Predictive Analytics I: Data Mining Process, Methods, and Algorithms," discusses how predictive models are used to forecast future outcomes based on data, a principle directly applied in dynamic route optimization.
2. Lana, I., Del Ser, J., Velez, M., & Vlahogianni, E. I. (2018). A Survey of Traffic Prediction: From ARIMA to Deep Learning. IEEE Transactions on Intelligent Transportation Systems, 19(7), 2374-2388. This paper reviews various predictive models used for traffic forecasting, which is the foundational element required to solve the logistics problem described. (See Section I: Introduction, for the problem definition). https://doi.org/10.1109/TITS.2018.2817181
3. MIT OpenCourseWare. (2015). 15.093J Optimization Methods, Lecture 21: The Vehicle Routing Problem. Massachusetts Institute of Technology. This courseware outlines the Vehicle Routing Problem (VRP), the formal model for the company's challenge. Modern solutions to dynamic VRPs heavily rely on predictive analytics to forecast travel times and demand. Available at: https://ocw.mit.edu/courses/15-093j-optimization-methods-fall-2009/resources/mit15093jf09lec21/