Question 3 - Pegasystems PEGACPBA24V1 Real Exam Questions [Feb 2026 Update]

Q: 3

Consider this requirement for a business transaction: If approved, the request is forwarded to the Fulfilment department If the manager rejects the request, it is sent back to the employee for reconciliation or cancellation The Fulfillment department will process the request if the requested items are in stock An employee submits a request to purchase equipment. The request is sent to the manager for review and approval. Select the case life cycle design that most closely follows the guidelines for identifying and naming stages.

Options

Correct Answer:

Explanation

The Pega case life cycle design guidelines state that stages should represent a significant change in the status of a case or a transfer of authority. Stage names should be nouns or noun phrases that describe the business context.

Option D, with stages "Submission," "Manager Approval," and "Fulfillment," best models the primary path of the business transaction. "Submission" and "Fulfillment" are appropriate nouns representing key milestones. "Manager Approval" is a descriptive noun phrase that accurately reflects the specific requirement where the case is transferred to a manager for a decision, making it the most precise choice among the options.

Why Incorrect

A. Option A: The stage "Manager Review" describes an action rather than a state of the case. Additionally, the flow is incorrect as the employee review should occur before fulfillment, not after.

B. Option B: While "Approval" is a valid stage name, "Manager Approval" (Option D) is more specific and descriptive, aligning more closely with the explicit business requirement that a manager performs the approval.

C. Option C: The stage names "Submit Request" and "Approve Request" are verb phrases. Pega best practice is to use nouns or gerunds to name stages, as they represent a milestone or a state in the case life cycle.

References

1. Pega Academy

Business Architect (Pega Platform 24.1)

"Designing a case life cycle" module: This module specifies the best practice for naming stages. It states

"Name the stage to describe the section of the business process. Use a noun or noun phrase for the name. For example

a stage in which a new insurance claim is processed can be named Triage." This supports using noun phrases like "Manager Approval" for clarity and context.

2. Pega Platform 24.1 Documentation

"Stages in a case life cycle": This document defines a stage as representing "a significant change in the status of a case

a transfer of authority

or a change in the business process." The transfer of the request to the manager for a decision is a clear transfer of authority

justifying a distinct stage. The document reiterates the naming convention: "As a best practice

use a noun or noun phrase to name a stage." Option D adheres to this guideline more specifically than the other options.

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