The best way for the administrator to meet this requirement is to modify the compact layout on the
Credit Memo object. A Credit Memo is a record that represents a refund or credit issued to a
customer for an order or part of an order. A Credit Memo has various fields and related lists that
display information such as the credit amount, status, reason, etc. A compact layout is a type of
layout that determines which fields appear in the highlights panel at the top of a record page in
Lightning Experience or Salesforce mobile app. The administrator can use the Object Manager to
modify the compact layout on the Credit Memo object and add the Total Amount field to the
compact layout. This way, the sales team can see the Total Amount field in the highlights panel at the
top of the Credit Memo record page. Verified Reference:
https://help.salesforce.com/s/articleView?id=sf.order_management_credit_memo.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.compact_layouts_overview.htm&type=5
