The Netskope DLP Incident workflow, accessible via Skope IT > Incidents > DLP, is the centralized console for managing Data Loss Prevention incidents. This interface is specifically designed for administrators to review, analyze, and manage the lifecycle of DLP incidents. A core function of this workflow is the ability to assign incidents to specific owners (i.e., team members) for investigation, follow-up, and remediation. This ensures accountability and streamlines the incident response process directly within the Netskope platform.

A. Use your ticketing tool.

While Netskope can integrate with external ticketing tools, this is not the native, built-in method for incident assignment. The question implies a direct action within the Netskope platform.

B. Use the Forensic Incident workflow.

The Forensics feature is used to create profiles that capture detailed, granular information for future analysis of specific activities. It is not used for assigning existing incidents.

D. Use the Quarantine Incident workflow.

This workflow is specifically for managing files that have been placed in quarantine. It is a component of incident response but not the primary interface for assigning all types of DLP incidents.

1. Netskope Official Documentation

"About Incidents": This document outlines the different types of incidents

including DLP

and directs users to the Skope IT > Incidents page for management. The DLP section is the specific location for these tasks. (Accessed via Netskope Support Portal

specific document ID varies with version).

2. Netskope Official Documentation

"Managing DLP Incidents": This guide explicitly details the actions available on the DLP incidents page. It describes the process of selecting one or more incidents and using the "Actions" dropdown menu to "Assign Owner

" which directly addresses the user's requirement. (Accessed via Netskope Support Portal).

3. Netskope Training Courseware

"Netskope Security Cloud Administrator": The module on Incident Management demonstrates the workflow for triaging alerts. It shows that assigning an owner is a primary step performed directly on the Skope IT > Incidents > DLP page to delegate investigation tasks.