Workplace Analytics, now part of Microsoft Viva Insights, is the solution designed to provide organizational-level insights into collaboration patterns. It uses aggregated, de-identified data from Microsoft 365 to help business leaders understand how work habits and collaboration impact productivity, workforce effectiveness, and employee engagement. This allows the company to analyze trends across the entire organization, which directly meets the requirement of understanding company-wide collaboration patterns.

A. MyAnalytics provides personalized, private productivity insights for individual employees, not aggregated data about company-wide collaboration patterns for leadership.

C. The Microsoft 365 admin center is used for tenant management, user administration, and service health monitoring, not for deep analysis of collaboration's impact on productivity.

D. Azure Analytics is a broad term for a suite of data platform services; it is not a specific, out-of-the-box solution for analyzing Microsoft 365 collaboration data.

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1. Microsoft Learn. (2023). MS-900: Describe the business intelligence capabilities in Microsoft 365. "Workplace Analytics helps you understand how your organization collaborates and spends its time. It gives you a set of behavioral metrics that you can use to identify opportunities to improve productivity

effectiveness

and engagement."

2. Microsoft Docs. (2023). Introduction to Microsoft Viva Insights. "Advanced insights help business leaders address critical questions about organizational resiliency and culture... with insight into how work patterns affect wellbeing

productivity

and business performance." This functionality was formerly known as Workplace Analytics.

3. Microsoft Docs. (2023). Personal insights in Viva Insights. "Personal insights are for your use only... They help you explore your work habits and learn ways to work smarter." This functionality was formerly known as MyAnalytics.

Microsoft Intune is a cloud-based endpoint management solution designed for Mobile Device Management (MDM) and Mobile Application Management (MAM). It directly addresses all the requirements. As a cloud service, it ensures apps are available to employees globally. Intune's core functionality includes deploying applications and providing detailed compliance and installation status reports, which satisfies the need to track the app on devices using a Microsoft cloud service. Since Intune is included in many Microsoft 365 subscriptions (such as Business Premium, E3, and E5), leveraging it minimizes additional costs for a company that already has a subscription.

A. Copy the app to Microsoft OneDrive. Allow employees to download and install the app from One Drive.

OneDrive is a file storage service and lacks the native capability to track application installation status across devices.

C. Copy the app to local servers. Allow employees to download and install the app from the servers.

This approach incurs significant costs for hardware and maintenance in multiple regions and does not provide centralized, cloud-based tracking.

D. Deploy the app to all devices by using group policy.

Group Policy is designed for on-premises, domain-joined devices and is not effective for managing devices regardless of location or for cloud-based tracking.

1. Microsoft Learn. (n.d.). What is Microsoft Intune? Microsoft Docs. Retrieved from https://learn.microsoft.com/en-us/mem/intune/fundamentals/what-is-intune. In the section "Common business problems that Intune helps solve

" it states Intune is a cloud-based service that "simplifies app and device management

" confirming its suitability for global availability and tracking.

2. Microsoft Learn. (n.d.). Add a Windows line-of-business app to Microsoft Intune. Microsoft Docs. Retrieved from https://learn.microsoft.com/en-us/mem/intune/apps/lob-apps-windows. This document details the process of deploying LOB apps and explicitly mentions in the "Monitor the app" section that administrators can "monitor the app's installation status."

3. Microsoft Learn. (n.d.). Common questions and answers with Group Policy and Microsoft Intune. Microsoft Docs. Retrieved from https://learn.microsoft.com/en-us/mem/intune/fundamentals/group-policy-settings-vs-intune. The overview clarifies

"Group Policy is an on-premises infrastructure... Microsoft Intune is a 100% cloud service

" explaining why Group Policy is unsuitable for the cloud-centric requirements.

4. Microsoft. (n.d.). Compare Microsoft 365 Enterprise Plans. Microsoft 365. Retrieved from https://www.microsoft.com/en-us/microsoft-365/compare-microsoft-365-enterprise-plans. The feature comparison table shows that Microsoft Intune is included in Microsoft 365 E3 and E5 plans

supporting the requirement to minimize costs by using an existing subscription.

The SharePoint Newsfeed is a retired feature. Microsoft's modern enterprise social strategy for SharePoint revolves around integration with Yammer or using the collaborative features of Microsoft Teams. You do not use Teams and the legacy Newsfeed together; rather, you replace the Newsfeed with a modern tool.

SharePoint administrators have granular control over the services enabled within their tenant. They can enable or disable enterprise social features, such as the Yammer integration or the classic SharePoint Newsfeed, via the SharePoint admin center.

An organization must choose a single primary enterprise social collaboration service to be used across SharePoint. The tenant-wide setting allows an administrator to select either Yammer or the classic SharePoint Newsfeed, but not both simultaneously. This ensures a consistent user experience.

Microsoft Learn. (2023). Use Yammer with SharePoint Online. "In the SharePoint admin center, you can select whether to enable enterprise social collaboration by using Yammer or the SharePoint Newsfeed." This shows a choice must be made between services, not simultaneous use.

Microsoft Learn. (2023). SharePoint classic newsfeed retirement. "The SharePoint classic newsfeed is being retired... We recommend using Yammer for your enterprise social needs." This document confirms that the Newsfeed is a legacy feature being replaced, not used in conjunction with modern tools like Teams or Yammer.

Microsoft Learn. (2024). Manage settings in the SharePoint admin center. This documentation outlines the various settings administrators can control, including "Conversations and communities," which is where the choice of social platform (i.e., Yammer) is configured, implying the ability to manage and thereby disable such features.

Exchange Web Services (EWS) is a supported API for accessing mailbox data in both on-premises Exchange Server and Exchange Online. However, custom throttling settings are only available in Exchange Server. In the multi-tenant Exchange Online environment, throttling policies are strictly managed by Microsoft to ensure service stability and availability for all tenants; administrators cannot create custom throttling policies (e.g., using Set-ThrottlingPolicy) as they can on-premises. Both environments fully support enterprise compliance features, including Information Rights Management (IRM), In-Place Archiving, and Legal/Litigation Holds.

Microsoft Learn. "Explore the EWS Managed API, EWS, and web services in Exchange." Exchange Server & Exchange Online. Available at: https://learn.microsoft.com/en-us/exchange/client-developer/exchange-web-services/explore-the-ews-managed-api-ews-and-web-services-in-exchange

Microsoft Learn. "EWS throttling in Exchange." Throttling in Exchange Online vs. Exchange Server. Available at: https://learn.microsoft.com/en-us/exchange/client-developer/exchange-web-services/ews-throttling-in-exchange

Quote: "Throttling in Exchange Online is not user configurable... In Exchange Server, you can configure throttling policies..."

Microsoft Learn. "Exchange Online Service Description." Feature availability across Exchange Online plans. Available at: https://learn.microsoft.com/en-us/office365/servicedescriptions/exchange-online-service-description/exchange-online-service-description

Microsoft Learn. "In-Place Hold and Litigation Hold in Exchange Server." Policy and Compliance. Available at: https://learn.microsoft.com/en-us/exchange/policy-and-compliance/holds/holds

Power Automate is the core Microsoft 365 service for creating automated workflows, including those for approvals. It allows users to build flows that trigger on specific events and route information for review. Microsoft Teams serves as a central hub for collaboration and integrates an "Approvals" app. This app allows managers to receive, track, and respond to approval requests generated by Power Automate directly within the Teams interface, streamlining the entire process. Together, Power Automate builds the workflow, and Teams provides a primary access point for managers to action them.

B. Microsoft Excel: Excel is a spreadsheet application designed for data analysis and calculation, not for creating or managing automated, cross-service approval workflows.

C. Yammer: Yammer is an enterprise social networking service for communication and community engagement, lacking the native functionality for building and managing formal approval workflows.

1. Microsoft Learn. "Overview of Power Automate." Power Automate Documentation. This document introduces Power Automate as the service to "create automated workflows between your favorite apps and services to synchronize files

get notifications

collect data

and more." The "Approvals" connector is a key feature.

2. Microsoft Learn. "What is Approvals? - Microsoft Teams." Microsoft Teams Documentation. States

"Approvals in Microsoft Teams is a native Teams application that lets you easily create

manage

and share approvals from your hub for teamwork... You can create an approval flow from the Approvals app or from a chat or channel conversation. You can also connect the Approvals app with Power Automate."

3. Microsoft Learn. "Create approval flows with Power Automate." Power Automate Documentation. Section: "Create an approval flow." This guide explicitly details how to use Power Automate to "create an approval workflow" and how these requests can be managed via email or the Approvals app in Microsoft Teams.

Microsoft Entra (specifically Microsoft Entra ID) provides the core identity and access management services for Microsoft 365. It secures data by controlling who can access resources through authentication, authorization, and features like Conditional Access and Multi-Factor Authentication (MFA). Microsoft Exchange Online includes built-in security services, most notably Exchange Online Protection (EOP), which protects against spam, malware, and other email-based threats. It also integrates with advanced security and compliance features like Data Loss Prevention (DLP) and message encryption to secure sensitive information within emails and attachments.

B. Microsoft Delve: This is a content discovery tool that surfaces information to users based on existing permissions; it is not a primary data security application.

D. Microsoft 365 Copilot: This is an AI-powered productivity assistant that operates within the existing security and compliance boundaries but is not a security service itself.

1. Microsoft Learn. (2024). What is Microsoft Entra ID? "Microsoft Entra ID is a cloud-based identity and access management service... It provides an identity and access management (IAM) solution that connects employees to their apps

devices

and data." Section: Introduction.

2. Microsoft Learn. (2024). Exchange Online Protection overview. "Exchange Online Protection (EOP) is the cloud-based filtering service that helps protect your organization against spam and malware." Section: Introduction.

3. Microsoft Learn. (2024). Data

Privacy

and Security for Microsoft Copilot for Microsoft 365. "Copilot for Microsoft 365 is built on Microsoft's comprehensive approach to security

compliance

and privacy... It automatically inherits your organization's security

compliance

and privacy policies for Microsoft 365." Section: Introduction.

4. Microsoft Learn. (2023). What is Microsoft Delve? "Microsoft Delve is a data visualization and discovery tool... Delve never changes any permissions

so users will only see what they already have access to." Section: How does Microsoft Delve know what's relevant to me?

This question asks you to match specific Microsoft services to their corresponding cloud service models. Power Apps is a platform for building low-code applications, placing it in the PaaS category. PaaS provides a development and deployment environment, abstracting the underlying infrastructure. Microsoft 365 apps (like Word or Excel) are ready-to-use software applications accessed over the internet, which is the definition of SaaS. Finally, Azure virtual machines represent the provisioning of fundamental computing resources like virtual servers and storage, which is the core offering of IaaS.

Microsoft Power Apps as PaaS: Microsoft Docs, "What is Power Apps?", section "Understanding the cloud service model" (latest version). This documentation explicitly defines Power Apps as a platform for application development, which aligns with the PaaS model.

Microsoft 365 apps as SaaS: Microsoft Docs, "Microsoft 365 Licensing and Service Descriptions", under the section "Core Services". This resource describes Microsoft 365 apps as subscription-based software services delivered over the internet, which is the standard definition of SaaS.

Azure virtual machines as IaaS: Microsoft Docs, "Introduction to Azure Virtual Machines", section "What is an IaaS offering?". This document identifies Azure virtual machines as providing basic computing infrastructure such as servers, storage, and networking, which is the fundamental definition of IaaS.

Academic Source on Cloud Models: Mell, Peter, and Tim Grance. "The NIST Definition of Cloud Computing." National Institute of Standards and Technology (NIST) Special Publication 800-145, September 2011, p. 2-3. This seminal publication defines the three cloud service models: SaaS, PaaS, and IaaS, providing the foundational definitions used by the industry, which helps to categorize the given services accurately.

Microsoft 365 operates on a subscription-based, per-user licensing model. The total cost for an organization is calculated by multiplying the price of the chosen subscription plan (e.g., Microsoft 365 Business Standard, E3, E5) by the total number of user licenses required. Each employee who needs to use the services must be assigned a unique license. This model provides predictable monthly or annual costs and allows organizations to scale the number of licenses up or down as their workforce changes.

A. This describes a consumption-based model, which is typical for cloud infrastructure services like Microsoft Azure, not the per-user subscription model of Microsoft 365.

B. This describes a perpetual license model (a one-time purchase). Microsoft 365 is a subscription service that requires recurring payments to maintain access.

C. Microsoft 365 licenses are assigned to individual users and cannot be shared among multiple employees, as this would violate the licensing terms.

1. Microsoft Learn. "Describe pricing and support in Microsoft 365." MS-900: Microsoft 365 Fundamentals. Under the section "Describe the pricing model for Microsoft 365

" it states

"The price you pay depends on the subscription plan you choose and the number of licenses you need." This confirms the per-user licensing model.

2. Microsoft Product Terms. "General Licensing Terms." Microsoft Licensing Resources and Documents. The "Assignment of Licenses" section specifies that licenses must be assigned to a single user or device and cannot be shared. It states

"Customer may assign a License to a User or a Device... Reassignment of a License is permitted as described in the Product-Specific License Terms."

3. Microsoft 365. "Microsoft 365 for Business | Small Business." microsoft.com. The official pricing pages for all business and enterprise plans explicitly list the cost as "per user/month" or "per user/year

" demonstrating the per-user billing structure.

The key requirements are to enable collaboration using Yammer, SharePoint Online, and Teams (which replaced StaffHub) while minimizing costs. The Microsoft 365 F1 plan (now part of the F3 plan) is specifically designed for firstline workers and is the most cost-effective enterprise subscription that includes all the specified services. The mention of StaffHub is a strong indicator for a firstline worker scenario, as this application was created for that user base before its features were integrated into Microsoft Teams. While E1 and E3 plans also offer these services, they come at a higher price point, which violates the "minimize costs" constraint.

A. E3: This plan is more expensive than F1 and includes features beyond the stated requirements, failing the cost minimization constraint.

B. ProPlus: Now called Microsoft 365 Apps for enterprise, this plan primarily provides Office desktop applications and does not include SharePoint, Yammer, or Teams.

C. E1: While this plan includes the required collaboration services, it is designed for information workers and is more expensive than the F1 plan.

D. Personal: This is a consumer subscription intended for individual use and is not appropriate for a company-wide deployment.

1. Microsoft 365 Documentation: "Microsoft 365 F3 for Frontline Workers". This page details the services included in the frontline worker plans

such as Microsoft Teams

SharePoint

and Yammer

highlighting its purpose to "Empower your frontline workforce" at a low cost point.

2. Microsoft Docs: "Microsoft StaffHub to be retired". This official document states

"We're retiring Microsoft StaffHub on October 1

2019. We're building StaffHub capabilities into Microsoft Teams." This confirms the link between StaffHub functionality and Teams

which is a core component of the F1/F3 plans.

3. Microsoft Learn: "Describe service and licensing options available in Microsoft 365 - MS-900". This learning path explains that Microsoft 365 F-series plans are designed to be a cost-effective option for firstline workers who need access to communication and collaboration tools like Teams and SharePoint.

To find features for a specific product that are already released, the Microsoft 365 Roadmap must be filtered. First, select the product, which is "SharePoint" in this case, from the "Products" filter list. Second, to see features that are in "General Availability," select the "Launched" status filter. The "Launched" status on the roadmap indicates that a feature is fully released and generally available to all applicable customers. This combination correctly narrows the view to the required information.

1. Microsoft Learn. (n.d.). Search the Microsoft 365 roadmap. Microsoft 365 admin documentation. Retrieved from https://learn.microsoft.com/en-us/microsoft-365/admin/manage/search-the-microsoft-365-roadmap. (In the "Use filters to customize the roadmap view" section

it states: "Products: See updates for a specific product... Release Phase: You can view features by their release phase: Launched: These features have been released to all applicable customers.")

2. Microsoft Learn. (n.d.). Describe how to stay current with Microsoft 365 updates and new features. MS-900: Microsoft 365 Fundamentals. Retrieved from https://learn.microsoft.com/en-us/training/modules/describe-service-health-continuity-microsoft-365/3-stay-current-updates-new-features. (This document explains: "The roadmap lets you filter by product (such as Exchange Online

SharePoint Online

Microsoft Teams

etc.)... and by status (such as launched

rolling out

and in development).")