Q: 9
At the start of an organizational change initiative, the managers of an organization ensure that
stakeholders know what the change is supposed to achieve and encourage them to discuss it.
Which organizational change management requirement does this MOST contribute to?
Options
Discussion
C . Getting stakeholders to understand and actually talk about the change is classic "willing and prepared participants" stuff, not just setting objectives. The engagement part makes the difference here imo.
Had something like this pop up in a mock exam. C
Its C, since just telling people the objectives doesn't make them willing, but opening things up for discussion gets them prepared. If this was only about goal setting it'd be A, but here the focus is on participant readiness. Anyone disagree?
Really depends if stakeholders are just being told objectives or actually engaged. If it's discussion and buy-in, then C.
Maybe A here. Communicating what the change should achieve sounds more like setting clear objectives than anything else to me.
I can see why some pick A, since communicating objectives matters, but encouraging discussion tips it more toward C. It’s about making stakeholders ready and on board, not just explaining the end goal. Pretty sure it’s C but open if someone’s got a solid case for A or B.
C , since discussing change with stakeholders is all about getting them willing and ready to participate. A looks tempting but is more about just the what, not the buy-in. Seen similar phrasing in other ITIL practice sets.
C
I think this is same as a common exam questions. in an exam report, it was C that time.
Its C. Getting stakeholders involved in discussions right from the beginning helps make them ready and willing to embrace the change, not just know about objectives. That’s always highlighted in the official book and practice questions I’ve seen. Pretty confident but open to other views.
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