1. Guidewire Education, Business Analyst Fundamentals for InsuranceSuite. The courseware outlines the BA's role in gathering functional and non-functional requirements, including integration triggers and service level agreements (SLAs) which dictate timing.
2. Guidewire Application Guide, "Integration Overview," Section: "Designing an Integration." This guide distinguishes between business-level requirements (triggers, data scope) and technical design (protocols, data formats), assigning the former to analysts.
3. Guidewire Documentation, "Requirements Gathering for Integrations," Best Practices. This document emphasizes the analyst's role in defining the business event that initiates an integration and the required timeliness of the data exchange.