Here is the correct matching of the HP Hardware Support Services Care Pack with the service it provides: HP Essential Support Service it provides: Includes Pick-Up and Return and HP Care HP Premium Support Service it provides: Technician dispatched to business or home office for repairs with next business day response or adjusted coverage service windows to fit your customers’ needs HP Premium+ Support Service it provides: HP’s fastest device support service, providing reliable response and resolution to hardware issues before they affect employee productivity These support levels offer different tiers of service to meet various customer needs, ranging from basic hardware support to premium services with faster response times and comprehensive coverage
