The HCL BigFix architecture separates the tasks of receiving client data and writing it to the database for performance and reliability. The BES Root Server service receives reports from clients and places them into a buffer directory. The BES FillDB service then reads these buffered files, processes the client report data (such as Fixlet results, retrieved properties, and action statuses), and inserts this information into the main BigFix database (BFEnterprise). This two-step process ensures that database operations do not become a bottleneck for client communications.

A. BES ServerDB Plugin Service: This service manages plugins that extend server functionality, such as integrations with other systems, but it is not responsible for the core processing of client reports into the database.

C. BES Root Server: This service gathers reports from clients and relays but only writes them to a temporary buffer directory on the server's file system; it does not directly insert the data into the database.

D. BES GatherDB: This service is responsible for gathering new and updated content (Fixlets, tasks, analyses) from external BigFix sites and inserting that content into the database, not client report data.

1. HCL BigFix 10.0 Documentation

Installation Guide

"Server Components":

FillDB: "The FillDB service reads the client reports from the buffer directory on the BigFix server and stores them in the database. The FillDB service runs on the BigFix server." This directly supports the correct answer.

Root Server: "The Root Server service...receives reports from the clients and writes them to a buffer directory on the BigFix server." This confirms why option C is incorrect.

GatherDB: "The GatherDB service reads the information from the BigFix sites and stores it in the database." This confirms why option D is incorrect.

(Reference: HCL BigFix 10.0 Documentation > Installing > Server Installation > Server Components)

2. HCL BigFix 10.0 Documentation

Platform Overview

"BigFix Architecture": The architectural diagrams and descriptions illustrate the data flow where the Root Server (Gatherer) collects reports and FillDB processes them into the database

reinforcing the distinct roles of each service.

(Reference: HCL BigFix 10.0 Documentation > Overview and Architecture > BigFix Architecture)