Question 21

Question

You can develop a plan to generate reports regularly, however, Genesys Cloud CX does not allow you to run reports on demand.

Hannah D. · Answer

Yeah, this statement is definitely False. Genesys Cloud CX allows both scheduled and on-demand reports under the Performance menu. Done it a few times myself for agent metrics. Unless they meant some weird custom report type, but for standard reports B is right.

Drew · Answer

False. Genesys Cloud CX lets you run reports on demand as well as schedule them, so this one is clear. Appreciate how straightforward the question is.

Genesys GCP-GCX Real Exam Questions [October 2026 Update] Quiz

You can develop a plan to generate reports regularly, however, Genesys Cloud CX does not allow you to run reports on demand.

Premium Access Includes