1. Salesforce Help. "Troubleshoot Segment Errors in Data Cloud." Salesforce Documentation, 2024, Segmentation Section. This document notes that overly complex segments can lead to processing failures and recommends simplification as a resolution.
2. Salesforce Help. "Calculated Insights." Salesforce Documentation, 2024, Calculated Insights Section. The documentation explains that CIs allow for the creation of complex metrics that can then be used to simplify segmentation criteria, directly addressing the root cause of complexity errors.
3. Salesforce Architects. "Salesforce Data Cloud: Performance and Scale Considerations." architect.salesforce.com, "Segmentation Best Practices" article. This resource advises against deep nesting of segments and recommends using Calculated Insights to pre-materialize complex logic for more performant segmentation.