Question 32

Question

The app builder at AW Computing has been asked to track the number of times a case has been
reopened.
Which solution should the app builder utilize to help with this request?

Accepted Answer

Scheduled Triggered flow

Aaron U. · Answer

A imo

Vikram H. · Answer

Why not just use Process Builder (C) or a standard Record-Triggered flow for something like this? Scheduled Triggered flows are usually for time-based stuff, so I'm wondering if that's actually necessary here. Curious if anyone tried D (Apex trigger) in the real org and how it compares on maintenance/ease.

Priya C. · Answer

C or D for me. Process Builder (C) could also update a field whenever a status changes to Reopened, so not sure why it's not valid. Apex Trigger (D) might be overkill, but I don't see why it wouldn't work either. Maybe I'm missing a nuance with Scheduled Triggered flow? Open to correction!

SkepticalAnalyst3783 · Answer

Probably A here. Scheduled Triggered flow can handle this kind of logic without code, just increment the count each time the case is reopened. Similar scenarios come up in the official guide and practice sets. Anyone see something different?

FriendlyCandidate8371 · Answer

A

Platform App Builder CRT-403 Real Exam Questions [October 2026 Update] Quiz

The app builder at AW Computing has been asked to track the number of times a case has been reopened. Which solution should the app builder utilize to help with this request?

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