The Shipment object is the central component in the Direct Store Delivery (DSD) data model. It serves as the primary container record for a driver's entire tour. A back-office user prepares or "sets up" the Shipment record with crucial details like the driver, vehicle, and the complete product inventory for the day's route. This prepared Shipment then governs the subsequent delivery records and tasks for each store visit. While not a configuration item in the Salesforce Setup menu, it is the foundational object that is configured in preparation for the DSD field execution process.

B. Delivery Task: This is a transactional record representing a specific action (e.g., unload goods) performed during a store visit, not a preparatory object for the entire tour.

C. Order: This is a standard sales object that can be part of a DSD process (pre-order or van sales) but does not represent the tour's overall setup or logistics.

D. ProductTransfer: This object tracks the movement of inventory, such as loading the van. It is a preparatory action, but the Shipment is the master record for the tour itself.

---

1. Salesforce Help: Direct Store Delivery Data Model (Consumer Goods Cloud)

Reference: This document outlines the object relationships in the DSD process. It explicitly states, "A shipment contains information about the driver, the vehicle, the products, and the quantity of products for a tour. A delivery is created for each store in a shipment." This establishes the Shipment as the primary, parent object that is set up for a tour.

2. Salesforce Help: Direct Store Delivery Process (Consumer Goods Cloud)

Reference: This guide describes the end-to-end workflow. The process begins with the driver reviewing their assigned tour, which is encapsulated by the Shipment record. The guide notes, "The delivery driver starts the day by loading the van with products listed in a shipment." This confirms the Shipment is the pre-configured plan for the day's activities.