1. Salesforce Help Documentation, "Execute Visits on the Mobile App": This document explicitly outlines the procedure for field reps. It states, "When a field rep reaches a store, the rep can check in to the store to record the time and location of the visit... From the navigation bar, tap Today's Visits. Tap a visit. Tap Check-In." This confirms the action is performed within the Salesforce Mobile App on the Visit record.
2. Salesforce Help Documentation, "Visit Execution": This section details the lifecycle of a visit, which begins with the check-in process. It describes how the check-in action captures the ActualVisitStartTime and location data, which is fundamental to tracking field rep activity and performance.
3. Trailhead, "Consumer Goods Cloud: Offline Mobile App" Module, "Manage Your Visits" Unit: This educational module describes the capabilities of the mobile app for field reps. It details how reps can "start their day, check in to a store, perform their tasks, and check out," reinforcing that the check-in/check-out process is a core feature of the mobile application experience for visit management.