1. ISACA, CGEIT Review Manual, 8th Edition. Domain 4: Risk Optimization, Task Statement 4.3 states a key governance task is to "Ensure that actual IT risk and its potential impact on the enterprise’s goals and objectives are understood." This directly supports initiating an impact assessment as the first step.
2. ISACA, CGEIT Review Manual, 8th Edition. Domain 1: Governance of Enterprise IT, Task Statement 1.5 discusses ensuring that "IT-enabled investments are managed through their economic life cycle to deliver demonstrable value." Understanding the business impact of social media is crucial to evaluating its value and associated risks.
3. De Haes, S., & Van Grembergen, W. (2015). Enterprise Governance of Information Technology: Achieving Alignment and Value, Featuring COBIT 5. Springer International Publishing. Chapter 3, "COBIT 5 Principles," emphasizes the principle of "Meeting Stakeholder Needs," which involves translating stakeholder needs into actionable enterprise goals. The first step is always to understand the business context and impact before defining policies or controls.