To gain insight into past stakeholder management strategies, a project manager must consult organizational knowledge repositories. Historical information from previous projects provides the actual stakeholder management plans that were used. The lessons-learned database contains the analysis of those plans, detailing what strategies were effective, which were not, and why. Evaluating both provides a comprehensive foundation for developing a new, more effective plan by leveraging past successes and avoiding previous failures.

1. Project Management Institute. (2017). A Guide to the Project Management Body of Knowledge (PMBOK® Guide) (6th ed.). Project Management Institute.

Page 512

Section 13.2.1.4

Organizational Process Assets: This section lists OPAs as an input to the "Plan Stakeholder Engagement" process. It explicitly states that these assets include the "lessons learned repository" and "historical information from previous projects

" which contain information on effective stakeholder management strategies.

2. Project Management Institute. (2021). The Standard for Project Management and A Guide to the Project Management Body of Knowledge (PMBOK® Guide) (7th ed.). Project Management Institute.

Page 107

Section 2.8.5

Working with Information: This section emphasizes the importance of using explicit knowledge

which is "readily shared through...documentation." This includes historical databases and lessons learned

which are critical for planning and improving project work

including stakeholder engagement.

3. Kerzner

H. (2017). Project Management: A Systems Approach to Planning

Scheduling

and Controlling (12th ed.). Wiley.

Chapter 5.10

The Project Office: This chapter discusses the role of the Project Management Office (PMO) in maintaining a historical database of project information

including lessons learned. This repository is identified as a primary source for project managers to consult to avoid "reinventing the wheel" and to learn from the successes and failures of past projects.