The tool that the business analyst should use to help uncover any technical constraints or potential

problems in a Salesforce implementation is Salesforce Optimizer. Salesforce Optimizer is a feature

that analyzes a Salesforce org and provides recommendations for improving its performance,

security, usability, and maintenance. It can help the business analyst identify any issues or risks in a

Salesforce implementation such as unused features or components, complex configurations or

customizations, low adoption rates or user satisfaction scores, etc. Setup Audit Trail is a tool that

monitors and logs changes made by administrators in Setup. It can help the business analyst track

who made what changes and when, but not uncover any technical constraints or potential problems

in a Salesforce implementation. Reports and Dashboards are tools that display data or metrics in

visual formats such as charts or tables.