Q: 11
Universal Containers (UC) currently utilizes Sales Cloud and ExperienceCloud for its customers. For
the next phase in its digital transformation, UC would like to enable its vast dealer network with the
kinds of tools its direct Sales teams are currently using. UC is considering Partner Communities
(PRM) on Experience Cloud.UC's concern at the moment is making sure that its dealer network only
gets access to the opportunities they themselves bring to UC or that UC submits to the dealer to
close. This is a concern for the VP of direct sales who has issues with bringing PRM inat all.
What is the initial suggestion a Solution Architect should provide to make Partner Communities work
for UC?
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Q: 12
A software solutions company has created several SaaS applications that it sells to its customers. The
company would like an easier way to allow customers to renew their subscriptions each period.
Today, the company has to run reports across multiple disparate systems to find out which products
each customer has purchased, their usage levels, and when each customer needs to renew. Tracking
and identifying when to contact customers is a very manual process and involves sates people
sending emails with invoices attached. Customersoften mail paper checks to the company, leading to
disconnected invoicing and payment processing.
Which two products should a Solution Architect consider to resolve the subscription, invoicing, and
payment issues the company is currently experiencing?
Choose 2 answers
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Q: 13
Universal Containers (UC) sells automotive spare parts through a large network of partner retail
outlets. UC's business model relies on partners (retail outlets) reaching out toUC to get access to its
product catalog, selecting the product(s) they require, and then making bulk purchases. The partners
occasionally reach out to UC sales representatives for advice or clarifications regarding particular
SKUs on an opportunity on which they are co-sellers.
UC wants to offer discounts to partners who make large purchases. Further, UC wants to provide its
partners with reports detailing their sales, including reports that summarize sales by partner, to help
UC classify its partners accordingly.
Which solution should a Solution Architect recommend to meet UC's requirements?
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Q: 14
Northern Trail Outfitters (NTO) is running amulti-cloud Salesforce implementation with lots of
process integration between the clouds and other systems. During the project, NTO faces many
challenges including a lack of agility and business value alignment, as well as silo-thinking. After
trying different approaches, NTO begins to use Agile and is successful. The project manager now
wonders what the recommended operating model would look like.
What should be a Solution Architect's first recommendation?
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Q: 15
UC Foods, a manufacturing company, has multiple sales channels including a front-line Sales team
and channel partners who are currently enabled on Sales Cloud as well as a Partner Community. The
company wants to establish a new B2B Commerce portal to lower the cost of sales by enabling self-
service capabilities to automate sales wherever possible. The executive sponsor is concerned that
sales representatives might see the B2B channel as a threat to their ability tosell and, therefore, earn
higher commissions.
Which two use cases should the Solution Architect highlight to help the executive sponsor better
understand the appropriate role for B2B Commerce as it relates to existing sales channels?
Choose 2 answers
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Q: 16
Universal Containers (UC) has expanded rapidly in recent yean following a number of acquisitions.
The new CMO wants to use all Leads from one of the acquired Salesforce orgs to luck-start a new
targeted campaign in uC's mam Salesforce org. The acquired company would like to keep its Lead
data because it enriches the Lead before it comes into Salesforce via third-party marketing tool and
supports its direct sales channel. Beyond the Lead use case, both Salesforce orgs will remain
completely independent from one another.
Which integration approach should a Solution Architect recommend between the UC mam org (the
target org) and the acquired org (the source org)?
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Q: 17
Universal Containers (UC) is implementing a SalesforceB2B multi-cloud project with large volumes of
data and daily transactions from multiple third-party systems via multiple integrations. UC is looking
at transactions of more than 1 million records a week and, in higher seasons, 10 million records a
week. UC has made the decision to get a full copy sandbox to use to test all of its third-party
integrations across its multiple clouds. UC has also invested in MuleSoft and the Anypoint Platform as
the single enterprise service bus for all of the third-party data going into Salesforce.
Which type of performance testing should a Solution Architect recommend for testing data at scale
on this project?
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Q: 18
A Solution Architect is presenting a design for the Phase 1rollout of a B2B multi-cloud solution that
includes CPQ and B2B Commerce using the CPQ B2B Commerce Connector. During the presentation,
business stakeholders push bade on some of the key design aspects. The business is keen to have the
product images and SCO data pushed back to CPQ from 828 Commerce, which is not incorporated in
the current design. Further, the business wants the Solution Architect to find a way to map discounts
and promotions in 828 Commerce to CPQ pricing and add that to the Phase 1 deliverables.
Which two responses should a Solution Architect present to the stakeholder s?
Choose 2 answers
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Q: 19
Universal Containers (UC) wants to enhance the online purchase experience for its customers. The
product and pricing information is managed in a separate ERP, while customer purchases are
primarily triggered online through self-service. UC often offers promotions and discounts through
various online seasonal events. UC wants the ability to provide customized quotes based on its
relationship with the customer, as well as proactively process and monitor renewal and upgrade
opportunities.
A Solution Architect has identified Sales Cloud, CPQ, Billing, and B2B Commerce as part of a
potential multi-cloud solution.
Based on the above considerations, which option identifies the optimal data flow for this solution?
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Q: 20
AC Computers is hitting governor limits when trying to create orders and activate orders in
Salesforce. Upon further investigation, it's discovered that AC Computers is trying to process
hundreds of order products on a single order. The Order object also has various automation
processesto update fields and integrate with a third-party order management system.
What is one solution a Solution Architect should evaluate first to resolve this issue?
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Question 11 of 20 · Page 2 / 2