Q: 1
The sales manager at Cloud Kicks (CK) wants to make sure the accounts that CK serves are happy.
One way they track this is by how many open cases an account has with CK. The sales manager asks
CK's administrator to build a report to show Accounts with Open Cases.
What report type would this be?
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Q: 2
The administrator at Cloud Kicks has been requested to provide access to the Leads object to a
contractor. The contractor currently has a profile that has access to a project management app within
Salesforce. The contractor should only have View access to all of the Lead records.
What should the administrator handle this request?
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Q: 3
Cloud Kicks needs to automate several updates to lead records and update unrelated records. Select
changes should happen every time a record is created or updated, Put other changes should only
happen when the record is updated.
Which two options should the administrator use to automate these updates?
Choose 2 answers
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Q: 4
Cloud Kicks has created a new flow that deletes records.
What should the administrator consider when testing the flow?
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Q: 5
The administrator at Cloud Kicks made new fields and page layout adjustments based on new
requirements from the service teem. The changes have been built In a sandbox and are ready to be
deployed Into production.
Whet should an administrator do before deploying the change set in production?
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Q: 6
An administrator is planning he release process for the year. The team will be using change sets to
process deployment to production.
Which three best practices should be considered?
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Q: 7
An administrator at Universal Containers has been asked to configure product schedules.
What should the administrator consider before enabling this feature?
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Q: 8
An administrator has been asked to enable permissions for users on the account services team to be
able to edit and change ownership of Accounts owned by any of the team members.
What should the administrator configure?
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Q: 9
The administrator at Ursa Major Solar has set up IT policies for all user passwords to be a minimum
length of 3 characters and have an expiration period of 90 days. The security team recently decided
that administrators of any system should have a 15-character minimum password with a 30-day
expiration period.
Where should the administrator make this change?
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Q: 10
The administrator at Cloud Kicks built a flow in a sandbox. After testing and validating the flow, the
administrator plant to promote the flow to the production environment with a change set.
Which three considerations should the administrator be aware of when moving flows with a change
sat? Choose 3 answers
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