Q: 3
After enabling a Copilot customization in Dynamics 365 Customer Service, you discover
agents can send case details to a consumer ticketing connector from production. You
must contain the incident today without downtime, and security requires centrally
enforced connector restrictions with auditable evidence. The business also insists the
Copilot experience remains available for internal Dataverse-grounded assistance during
containment.
Requirements
•
Block the consumer connector in production and test
•
Preserve auditable evidence of the policy change
•
Keep Dataverse grounding available
What should you do first?
Options
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