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Q: 3
After enabling a Copilot customization in Dynamics 365 Customer Service, you discover agents can send case details to a consumer ticketing connector from production. You must contain the incident today without downtime, and security requires centrally enforced connector restrictions with auditable evidence. The business also insists the Copilot experience remains available for internal Dataverse-grounded assistance during containment. Requirements • Block the consumer connector in production and test • Preserve auditable evidence of the policy change • Keep Dataverse grounding available What should you do first?
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Question 3 of 35

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