Cisco Room Kit → All-in-one devices for personal workspaces and meeting rooms Cisco Desk Series → Standalone modular video conferencing systems Quad Camera → Multi-angle video capture for immersive experiences Room Navigator → Touch panel for room controls and scheduling Cisco Board → Interactive touchscreen displays supporting video conferencing Cisco’s collaboration portfolio includes a wide variety of hardware endpoints used to enhance remote communication and conference room experiences. These are highlighted in the FLDTEC material as follows: Cisco Room Kit: Combines camera, codec, speakers, and microphones into one device — designed for easy integration with displays in meeting spaces. Cisco Desk Series: Purpose-built for desktop video conferencing and modular setups. Quad Camera: Offers automatic speaker tracking and intelligent framing, used in large rooms for immersive experiences. Room Navigator: Used to control meetings, reserve rooms, and manage smart building functions. Cisco Board: Interactive digital whiteboard that integrates video conferencing, whiteboarding, and wireless sharing.

In Cisco Nexus switches, when transitioning from a single supervisor module to a dual supervisor

configuration, the behavior depends on the redundancy mode configured.​

Stateful Switchover (SSO): In configurations supporting SSO, the active and standby supervisors

synchronize their state and configuration, allowing for seamless failover without resetting other

modules.​

Stateless Switchover (Warm Standby): In certain modes, such as the ACI-mode on Cisco Nexus 9508

switches, the standby supervisor does not maintain synchronized state information with the active

supervisor. In this scenario, if a switchover occurs (e.g., due to the replacement of the active

supervisor), all modules in the switch are reset because the switchover is stateless.​

Therefore, when a supervisor module is replaced in a configuration that does not support stateful

switchover, all modules in the switch are reset due to the stateless nature of the switchover.​

Reference: Supporting Cisco Devices for Field Technicians (FLDTEC) – Maintenance and RMA

Procedures​

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In Cisco Room systems such as the Room Kit Pro and similar setups, replacing the quad camera

involves a physical disassembly process. Specifically, the upper textile grille must be removed to gain

access to the internal mounting mechanism. After that, release levers are used to disengage the

quad camera unit from its housing.

This procedure ensures secure installation while allowing relatively straightforward removal when

maintenance or replacement is necessary. The codec, loudspeaker, and antenna module do not

typically require this specific removal method.

Reference: Supporting Cisco Devices for Field Technicians (FLDTEC) – Maintenance and RMA

Procedures

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In the Infrastructure as a Service (IaaS) model, the cloud provider is responsible for managing and

maintaining the underlying infrastructure components, including:

Networking: The cloud provider handles all aspects of network configuration, hardware, and virtual

networking.

Storage: The cloud provider supplies and manages the physical and virtual storage infrastructure

required to support the consumer’s data needs.

The customer is responsible for managing:

Operating Systems

Applications

Data

This model offers flexibility while shifting infrastructure maintenance responsibilities to the service

provider.

Reference: Supporting Cisco Devices for Field Technicians (FLDTEC) – Cisco Licensing and Smart

Licensing

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The show inventory command is used on Cisco devices to display detailed information about the

hardware components installed, including:

Product Identifier (PID)

Version Identifier (VID)

Serial Number (SN)

Description of the component

In the exhibit, the output clearly shows:

NAME: "Chassis", DESCR: "Cisco ISR4451-X/K9"

PID: ISR4451-X/K9, VID: V01, SN: FCW2134L0SH

This confirms that show inventory is the correct command to retrieve the serial number and

hardware inventory details.

show version provides some system information and sometimes includes serial numbers, but it's not

as reliable or detailed for component-level hardware info.

show idprom is not commonly used and not supported on all platforms.

show platform provides platform-specific info but not typically the serial number.

Reference: Supporting Cisco Devices for Field Technicians (FLDTEC) – Device Configuration and

Verification