According to the Cisco Unified Call Studio User Guide, Release 12.5 (1) and 12.5 (2), there are two

types of elements in the Call Studio application that can collect caller response: Menu Element and

Digits Element1. The Menu Element captures a single digit from the caller and maps it to a menu

option2. The Digits Element captures a string of numerical digits from the caller and stores it in an

element data variable3. The other options are not correct, because they are either not elements in

the Call Studio application or do not collect caller response as described. There is no Digital tone

element or Digits element that captures a single digit in the Call Studio application.

Reference:

1: Cisco Unified Call Studio User Guide, Release 12.5 (1) and 12.5 (2) - Elements

2: Cisco Unified Call Studio User Guide, Release 12.5 (1) and 12.5 (2) - Menu Element

3: Cisco Unified Call Studio User Guide, Release 12.5 (1) and 12.5 (2) - Digits Element

B One of the descriptions for the CUIC database is that the CUIC runs its own MySQL database storing

users, roles, permissions, and report templates, as it provides a repository for CUIC configuration and

customization data. C Another description for the CUIC database is that database purge schedule can

be controlled or changed through the command-line interface, as it allows the administrator to set

the frequency and duration of data purging for historical and real-time tables. Reference = [Cisco

Unified Intelligence Center Installation and Upgrade Guide Release 12.5(1)], page 11; [Cisco Unified

Intelligence Center User Guide Release 12.5(1)], page 10

:

A) VXML Server and Virtual Voice Browser execute the VXML application to provide service to the

caller. This is the core function of how Call Studio applications work. VXML (VoiceXML) defines the

interaction, and the VXML Server, along with the Virtual Voice Browser, executes that code to

interact with the caller.

D) The project is built using Call Studio. Call Studio is the development environment specifically

designed to create and manage these VXML applications

When an explicit or implicit Send to VRU node is encountered, a default Label is returned to CVP. This

Label, along with a unique correlation ID, is delivered to CVP. What CVP does next is it delivers this

string via SIP invite to the Virtual Voice Browser (VVB), which will execute a VXML application on

behalf of CVP. Reference = [Cisco Unified Contact Center Enterprise Solution Reference Network

Design (SRND), Release 12.5(1)], page 11