Q: 8
A laptop's external webcam software is running, but it shows no image or video. Which of the
following should a technician perform FIRST?
Options
Discussion
Had something like this in a mock, C is the right pick. Physical checks go first for an external device, could just be a loose USB or bad seat. Pretty sure that's what CompTIA wants here, agree?
Option C
Yeah, C is the move. Always go for physical checks before digging into drivers or updates, especially with external USB stuff. Quick and can save you a lot of headache. I think this matches CompTIA's basic troubleshooting flow.
Practice tests and the official A+ guide both say to check hardware connections first with things like webcams. Reseating is fastest and fits the troubleshooting steps CompTIA likes. I think it's C unless there's extra info I'm missing.
D tbh
Nah, I don’t think it’s D here. C is right since physical connection issues are the most common with external webcams. Unplugging and plugging back in is way faster than messing with drivers. B is tempting but not first step.
C Easiest thing is to reseat the external webcam first, just in case it's a loose USB connection. Always check physical stuff before messing with drivers or firmware. Makes sense to start here, right?
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