Free ADX-211 Practice Test Questions and Answers (2026) | Cert Empire Practice Questions
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ADX-211.pdf
Q: 1
Northern Trail Outfitters has many users set up as system administrators to perform Salesforce
Administration.
Which two functions would a delegated administrator be able to perform in order to help the
existing Salesforce Administrator?
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Q: 2
When an Account has more than five open opportunities over US$10,000, the sales rep should have
an option on the Account page to start the escalation process to allocate additional resources.
Which two configurations should the administrator create?
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Q: 3
How should an administrator support a finance team that is trying to use Opportunity data to keep
an eye on their pipeline rather than manually calculating anticipated income for the quarter?
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Q: 4
Cloud Kicks maintains Inventory in a legacy application. Management wants the information to also
be available to view and report on in Saiesforce.
Which action should the administrator take to achieve this goal?
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Q: 5
Universal Containers wants to assign a task due date on one of two fields. Estimated Shipping Date or
Client Need By Date, which is further in the future.
Which two combined automation tools should the administrator use to create the task record and
assign based on date criteria?
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Q: 6
Cloud Kicks (CK) has a backup team of employees that helps short-staffed departments. These users
could be working with sales one day and service the next. CK is implementing new Lightning record
pages for each department so that they view records In a way that makes sense for each department.
How should the administrator ensure this Is configured correctly?
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Q: 7
An administrator at AW Computing noticed that a custom field on the Contact object was changed
from text to text area.
What tool should the administrator use to investigate this change?
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Q: 8
At Ursa Major Solar, there is an account owner by a user with the role of Galaxy manager. Two users
with the same profile are both assigned to the sub-role, Galaxy Subordinate. However, only one can
access the account.
What is the reason only one user can see the account record?
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Q: 9
Northern Trail Outfitters requires the sales user to input a use case before moving the opportunity
stage to qualified. A consultant has reviewed the business requirement and ran a report to check the
state of data completion. When pulling a report for opportunities in the qualified stage or beyond, it
appears that only 30% of records have a use case filled out with varying text strings.
What should the administrator recommend?
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Q: 10
The director of sales wants to make sure that every opportunity has either a sales engineer or an
account executive assigned to the deal.
How should the administrator meet this requirement?
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Q: 11
AW Computing created new multi-tier service plans. The primary difference between the packages Is
the length of the term. The company wants to capture start and end dates for each service plan sold,
which can direr from the contract dates of the subscription.
How should an administrator ensure the data is captured properly?
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Q: 12
AW Computing it running a special bundle deal on monitors and keyboards. Normally, discounts
need VP approval, but this special bundle is pre-approved.
What should the administrator recommend for these requirements?
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Q: 13
The sales agents at DreamHouse Realty have a profile that allows them to import records for a
custom object called House. The agents only need to make imports occasionally and typically Import
around 100 new records at a time.
What tool should the agents use to upload records?
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Q: 14
An auto-response rule sends en email using Template when the field Case Source Is 'email' and
Template when Case Source is blank. A Process Builder updates Case Source to 'email' when a case is
created using Email-to-Case and to web' when a case Is created using Web-to-Case. Otherwise, Case
Source Is blank.
What will occur when a case is created from an Incoming email?
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Q: 15
Northern Trail Outfitters (NTO) wants to start using Salesforce for its HR recruiting process. NTO
needs to ensure that every application is linked to both a job posting and an applicants can apply for
more one job posting, and each job posting can have more than one application.
How should an administrator configure the objects?
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Q: 16
A user at Ursa Major Solar is experiencing a flow error while trying to process a record to the next
status. The users with the same access can process records without any errors.
What should the administrator do to troubleshoot the issue?
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Q: 17
The administrator at Cloud Kicks needs to set up automation to update three fields on the Shipment
custom object. Because of the effect these updates will have on some programmatic customizations,
they need to happen in a very specific order.
How should the administrator configure the field updates to ensure the proper order.
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Q: 18
Northern Trail Outfitters (NTO) is expending into the U.K. While most of NTO’s product are the same
as in the US. Pricing will vary from product due to shipping and raw material cost differences.
What should the administrator configure for a smooth rollout to the U.K.?
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Q: 19
A developer is getting errors for Production deployment. The test deployment in the Full sandbox,
which included a local test run, was successful. The Full sandbox was last refreshed 2 weeks ago.
Where should the administrator check to see what was recently changed?
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Q: 20
Cloud Kicks has a Process Builder which should trigger upon a status change from on approval
process. The Process Builder triggers if the status is updated manually, but not as a result or the
approval process update.
What could the administrator do to troubleshoot the issue?
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Question 1 of 20