A sales rep at Cloud Kicks must have access to all child accounts of the accounts they own. The
organization-wide default setting for Account is Private.
What happens if a sales rep has access to a parent account?
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Correct Answer:
A
Q: 2
During the requirements gathering workshops at Cloud Kicks, the project team and subject matter
experts bring up new ideas to incorporate into the current project.
Which best practice should the consultant use to refocus the meeting and stay on topic?
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Correct Answer:
A
Q: 3
Cloud Kicks has recently hired a new inside sales team. Management wants to ensure that steps in
the sales process are clear and adhered to by the team. Each step must have clear guidelines,
support materials, and coaching tips.
What should the consultant recommend to support the new sales team and management?
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Correct Answer:
C
Q: 4
A consultant received feedback that various sales teams are providing inconsistent updates to
leadership about the progress of deals.
What should the consultant recommend for aligning processes and providing more reliable
information about the pipeline to leadership?
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Correct Answer:
C
Q: 5
Cloud Kicks (CK) wants to implement sharing rules.
Which consideration should the consultant explain to CK?
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Correct Answer:
A
Q: 6
The sales team at Cloud Kicks needs to track the number of retail locations for each of its leads. Once
the lead is converted, the sales team wants to see the number of retail locations related to their
customers. The service team also wants to view this information.
What should the consultant do to meet this requirement?
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Correct Answer:
B
Q: 7
Cloud Kicks (CK) acquired a shoe distribution partner. The marketing and sales directors want to
migrate the existing sales and marketing data into CK's Sales Cloud instance.
Which aspect should the consultant consider first before proceeding with the data migration?
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Correct Answer:
C
Q: 8
Cloud Kicks wants to implement a methodology to determine which current leads have the most in
common with leads that have successfully been converted in the past.
How should the consultant meet this requirement?
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Correct Answer:
B
Q: 9
Cloud Kicks sales reps want to see all of the details on their current opportunities with a minimal
amount of navigation or clicks to cycle through them.
Which functionality should the consultant recommend?
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Correct Answer:
B
Q: 10
Management at Universal Containers wants to identify duplicate Leads in its org so marketing reps
can clean them up later.
What should a consultant do to ensure clean leads for the marketing reps?
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Correct Answer:
C
Q: 11
Cloud Kicks wants to enable sales reps to view an individual team member's split percentage when
the split percentage is less than 100% of the revenue amount.
Which attribution method should the consultant recommend?
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Correct Answer:
A
Q: 12
The Cloud Kicks sales team can create leads for both business and individual customers. Person
Accounts have been enabled in its Salesforce org.
What should the consultant do to convert a Lead into a Person Account?
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Correct Answer:
B
Q: 13
Cloud Kicks currently supports three business lines within a single Salesforce instance: Running,
Athleisure, and Celebrity Co- Branded. The VP of Athleisure controls a large budget and is often
able to re-prioritize business stories and 'shadow projects' into releases ahead of other groups.
This topic comes up frequently and often derails the monthly project management meeting. This
limits the amount of time available to cover other critical topics.
Which strategy should the consultant recommend to address these issues?
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Correct Answer:
A
Q: 14
Cloud Kicks needs to set sales quotas for all sales reps.
Which solution should the consultant consider?
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Correct Answer:
B
Q: 15
The sales director at Universal Containers wants to ensure that a custom field on the Lead object is
excluded from Einstein Lead Scoring.
How should the consultant meet the requirement?
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Correct Answer:
B
Q: 16
Sales managers at Cloud Kicks need to show reports and dashboards with Opportunity Forecast by
Product family with team Quotas.
Which solution should a consultant recommend?
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Correct Answer:
C
Q: 17
Cloud Kicks has a large remote sales department working in many different locations. Management
wants greater visibility into the opportunities in progress with their respective teams. They also
want to receive emails when opportunities reach key metrics (for example, stage progression) or a
high probability. However, they want to control the frequency of their emails.
Which solution should a consultant recommend?
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Correct Answer:
B
Q: 18
Cloud Kicks has configured Account Teams and is ready to live in production.
How should the consultant migrate the Account Team Members records to production?
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Correct Answer:
B
Q: 19
Universal Containers (UC) is going to kick off a Sales Cloud implementation project next month. In
preparation for discovery workshops with the business stakeholders, the project manager has
asked for a list of key topics the team wants to ask the client about prior to the workshop.
Which topics will help the team get to know UC better?
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Correct Answer:
A
Q: 20
Cloud Kicks has just deployed all of its configurations. The admin wants to build a new process using
objects that were deployed.
Which best practice should a consultant recommend to the admin?
