FIELD-SERVICE-LIGHTNING-CONSULTANT.pdf
Q: 1
Which two configurations can companies add to brand the Field Service mobile app?
Options
Q: 2
Universal Containers typically performs installs, break-fix, and inspections for all clients. The Service
Manager wants to create a template for common work requests.
What should a Consultant
implement to assist the dispatch team?
Options
Q: 3
A dispatcher of a local power outage. All appointments in the affected area must
be rescheduled to a different day
How should the dispatcher update the service appointment?
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Q: 4
universal container want to dispatch group of service appointment to there
technician the number of service appointment dispatched at the time varies among
different services territories
Which two settings should a consultant enable to ensure the service appointments?
are dispatched correctly?
Options
Q: 5
which two considerations impact the scheduled time frame of multi-day work?
Choose 2 answers
Options
Q: 6
Universal Containers sells widgets with multiple components. Based on a problem reported by a
customer, one or more of the components need to be replaced.
What should a Consultant recommend to accurately record the required work?
Options
Q: 7
universal container technicians have 12 mandatory company holidays each
calendar year. Technician need view all of their absence records at once
Which two applications should a consultant recommend to meet this requirement?
Choose 2 answers
Options
Q: 8
universal containers wants to report on the volume of products installed within a
specific timeframe.
Which solution should the consultant utilize to meet the requirement?
Options
Q: 9
Universal containers want to track the full lifecycle of an installed product,
including when a swap is needed as part of a service order.
Which steps technicians follow to report that a substitute asset is installed?
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Q: 10
universal container wants its technician to follow a standard operating
procedure (S O P) while performing maintenance on an individual asset. Each
operation should be captured independently to allow technician to enter note and
update status they progress with the work preventative maintenance should be with a
single visit
Which data model should the consultant recommend to the universal container?
Options
Question 1 of 10
