business requires automating the check and update of the phone number type
classification (mobile vs. landline) for all in-coming calls delivered to their phone
sales agents. The following conditions exist:
1. At peak, their call center can receive up to 100,000 calls per day.
2. The phone number type classification is a service provided by an external service API.
3. Business is flexible with timing and frequency to check and update the records (throughout
the night or every 6-12 hours is sufficient).
A Remote-Call-In pattern and/or Batch Synchronization (Replication via ETL: System ->
Salesforce) are determined to work with a middleware hosted on custom premise.
In order to implement these patterns and mechanisms, which component should an integration
architect recommend?
Options
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Correct Answer:
A
Explanation
:
Q: 2
A company in a heavily regulated industry requires data in legacy systems to be displayed in
Salesforce user interfaces (UIs). They are proficient in their cloud-based ETL (extract, transform, load)
tools. They expose APIs built on their on-premise middleware to cloud and on-premise applications.
Which two findings about their current state will allow copies of legacy data in Salesforce?
Choose 2 answers
Options
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Correct Answer:
B, C
Explanation
:
Q: 3
Universal learning (UC) is embarked on Salesforce transformation journey, UC will decommission the
legacy CRM system and migrate data to Salesforce. The data migration team asked for a
recommendation to optimize the performance of the data load to Salesforce.
Which approach should used to meet the requirement?
Options
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Correct Answer:
A
Explanation
:
Q: 4
A large consumer goods manufacturer operating in multiple countries is planning to implement
Salesforce for their Sales and Support operations globally. They have the following security
requirements:
1. Internal users from each country have to be authenticated with their local active directory.
2. Customers can create their own login or use Google login.
3. Partners have to be authenticated through a central system which is to be determined.
4. Internal users will have access to the central ERP with their credentials maintained in the ERP.
5. Additional internal systems will be integrated with Salesforce for Sales and Support business
processes.
Which three requirements should the integration architect evaluate while designing the integration
needs of this project?
Choose 3 answers
Options
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Correct Answer:
B, C, E
Explanation
:
Q: 5
An Architect has received a request to prevent employees that leave the company from accessing
data in Salesforce after they are deactivated in the company's HR system.
What should an Architect determine before recommending a solution?
Options
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Correct Answer:
A
Explanation
:
Q: 6
Universal Containers is a global financial company that sells financial products and services including,
bank accounts, loans, and insurance. UC uses Salesforce Service cloud to service their customer via
calls, live chat. The support agents would open bank accounts on the spot for customers who are
inquiring about UC bank accounts.
UC Core banking system is the system of record for bank accounts and all accounts opened in
salesforce have to be synced in real-time to the core banking system. Support agents need to inform
the customers with the newly created bank account ID which has to be generated from the core
banking system.
Which integration pattern is recommended for this use case?
Options
Discussion
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Correct Answer:
D
Explanation
:
Q: 7
Northern Trail Outfitters (NTO) uses Salesforce to track leads, opportunities and order details that
convert leads to customers. However, Orders are managed by an external (remote) system. Sales
representatives want to view and update real-time order information in Salesforce. NTO wants the
data to only persist in the external system.
Which type of Integration should an architect recommend to meet this business requirement?
Northern Trail Outfitters is seeking to improve the performance and security of outbound
integrations from Salesforce to on-premise servers.
What should the Architect consider before recommending a solution?
Options
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Correct Answer:
A
Explanation
:
Q: 9
A customer of Salesforce has used Platform Events to integrate their Salesforce instance with an
external third party Artificial Intelligence (AI) system. The AI system provides a prediction score for
each lead that is received by Salesforce. Once the prediction score is received, the lead information is
saved to Platform events for other processes. The trigger on the Platform Events is failing once this
was rolled out to Production.
What type of monitoring should the Integration Consultant have considered to monitor this
integration?
Options
Discussion
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Correct Answer:
B
Explanation
:
Q: 10
A US business-to-consumer (B2C) company is planning to expand to Latin Americ
a. They project an initial Latin American customer base of about one million, and a growth rate of
around 10% every year for the next 5 years. They anticipate privacy and data protection
requirements similar to those in the European Union to come into effect during this time. Their initial
analysis indicates that key personal data is stored in the following systems:
1.
Legacy mainframe systems that have remained untouched for years and are due to be
decommissioned.
2. Salesforce Commerce Cloud Service Cloud, Marketing Cloud, and Community Cloud.
3. The company's CIO tasked the integration architect with ensuring that they can completely delete
their Latin American customer's personal data on demand.
Which three requirements should the integration architect consider?
Choose 3 answers
Options
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Correct Answer:
B, C, D
Explanation
:
Q: 11
A company's cloud-based single page application consolidates data local to the application with data
from on premise and 3rd party systems. The diagram below typifies the application's combined use
of synchronous and asynchronous calls.
The company wants to use the average response time of its application's user interface as a basis for
certain alerts. For this purpose, the following occurs:
1. Log every call's start and finish date and time to a central analytics data store.
2. Compute response time uniformly as the difference between the start and finish date and time —
A to H in the diagram.
Which computation represents the end-to-end response time from the user's perspective?
Options
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Correct Answer:
D
Explanation
:
Q: 12
A company needs to integrate a legacy on premise application that can only support SOAP API. After
the Integration Architect has evaluated the requirements and volume, they determined that the Fire
and Forget integration pattern will be most appropriate for sending data from Salesforce to the
external application and getting response back in a strongly typed format.
Which integration capabilities should be used to integrate the two systems?
Options
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Correct Answer:
A
Explanation
:
Q: 13
A customer is migrating from an old legacy system to Salesforce. As part of the modernization effort,
they would like to integrate al existing systems that currently work with their legacy application with
Salesforce.
Which three constraints and pain-points should an integration architect consider when choosing the
integration pattern/mechanism?
Choose 3 answers
Options
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Correct Answer:
A, D, E
Explanation
:
Q: 14
Northern Trail Outfitters is creating a distributable Salesforce package for other Salesforce orgs within the company. The package needs to call into a custor Apex REST endpoint in the central org. The security team wants to ensure a specific integration account is used in the central org that they will authorize after installation of the package. Which three items should an architect recommend to secure the integration in the package? Choose 3 answers
Options
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Correct Answer:
A, C, E
Explanation
:
Q: 15
Universal Containers (UC) currently owns a middleware tool and they have developed an API-led integration architecture with three API tiers. The first tier interfaces directly with the systems of engagement, the second tier implements business logic and aggregates data, while the third tier interfaces directly with systems of record. Some of the systems of engagement will be a mobile application, a web application, and Salesforce. UC has a business requirement to return data to the systems of engagement in different formats while also enforcing different security protocols. What should an Integration Architect recommend to meet these requirements?
Options
Discussion
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Correct Answer:
B
Explanation
:
Q: 16
Northern Trail Outfitters is planning to perform nightly batch loads into Salesforce from an external system with a custom Java application using the and the CIO is curious about monitoring recommendations for the jobs from the Technical Architect Which two recommendations will help meet the requirements? Choose 2 answers
Options
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Correct Answer:
B, D
Explanation
:
Q: 17
Northern Trail Outfitters is in the final stages of merging two Salesforce orgs but needs to keep the retiring org available for a short period of time for lead management as it is connected to multiple public web site forms. The sales department has requested that new leads are available in the new Salesforce instance within 30 minutes. Which two approaches will require the least amount of development effort? Choose 2 answers
Options
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Correct Answer:
A, B
Explanation
:
Q: 18
Which two system constraint questions should be considered when designing an integration to send orders from Salesforce to a fulfillment system? Choose 2 answers
Options
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Correct Answer:
C, D
Explanation
:
Q: 19
Northern Trail Outfitters needs to secure an integration with an external Microsoft Azure
API
Gateway.
What
integration
security
mechanism
should
be
employed?
Options
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Correct Answer:
A
Explanation
:
Q: 20
The director of customer service at Northern Trail Outfitters (NTO) wants to capture and trend
specific business events that occur in Salesforce in real time. The metrics will be accessed in an ad-
hoc manner using an external analytics system. The events that are of interest are:
A customer has initiated a product exchange via a Case A customer service rep clicks on the
"Authorize Exchange Product" menu item on the Case A customer has initiated a subscription
cancellation via a Case A customer service rep clicks on the "Initiate Refund" menu item on the Case
Which two solutions will meet these business requirements?
Choose 2 answers