Free PEGAPCBA87V1 Practice Test Questions and Answers (2026) | Cert Empire Practice Questions

This option requires you to configure distinct mobile app channels for users and CSRs because it

involves different capabilities for different user roles. A mobile app channel defines how a case type

is displayed and processed on a mobile device. You can configure different mobile app channels for

different user roles and case types. The other options do not require distinct mobile app channels

because they involve common features or settings that can be applied to all users or devices.

Reference: https://docs-previous.pega.com/mobile/87/configuring-mobile-app-channels

To satisfy this requirement, you need to configure a calculation for the total cost field. A calculation is

a type of validation that derives the value of a field from an expression or a formula. You can

configure a calculation for the total cost field that multiplies the room rate by the number of nights

and

updates

the

value

whenever

the

room

selection

changes.

Reference:

https://community.pega.com/knowledgebase/articles/user-interface/86/configuring-calculations

Before you add fields to a view, you need to decide how users enter values into the field and whether

the fields require a data source. These decisions determine the type and configuration of the fields

that you add to the view. For example, you can use different types of controls to allow users to enter

values in different ways, such as text inputs, drop-down lists, radio buttons, etc. You can also use

different types of data sources to populate the fields with values from your application data or

external

systems,

such

as

data

pages,

report

definitions,

connectors,

etc.

Reference:

https://community.pega.com/knowledgebase/articles/user-interface/86/adding-fields-view

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Autocomplete and dropdown controls can be used to minimize clutter on the order form because

they do not display all the options until the user clicks or types in the control. This helps reduce the

space occupied by the UI elements and makes the form more compact and clear. Checkbox and radio

buttons controls display all the options on the form, which can create clutter if there are many

options to choose from. Reference: https://academy.pega.com/topic/user-interface-controls/v1

This scenario is a use case for the Wait step because it involves pausing a case until another case

reaches a certain status. The salary increase case can be configured to wait for the approval case to

reach a Resolved-Approved status before continuing to process the increase. The other scenarios do

not involve pausing a case based on a timer or a case dependency, but rather on user actions or

inputs. Reference: https://academy.pega.com/topic/case-workflow-dependency/v1

Pega Mobile Preview is a feature that allows you to view and interact with your Pega application on a

mobile device without installing the app. It helps you to test the user interface and functionality of

your

app

on

different

devices

and

screen

sizes.

Reference:

https://community.pega.com/knowledgebase/articles/pega-mobile/86/using-pega-mobile-preview

These answers are correct because they demonstrate the need to configure correspondence, which

is a way of communicating with external parties through email, fax, letter, or text message.

Correspondence can be configured to send information or documents related to a case to customers,

stakeholders,

or

other

parties

involved

in

the

case.

Reference:

https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1

(Module

7:

Correspondence)

To configure the case type to verify that the value of Date account opened is in the past, you need to

use a validation condition. A validation condition is a rule that checks whether the value of a field

meets a specified criterion. You can use a validation condition for the Date account opened field that

compares it with the current date and displays an error message if it is not in the past. Reference:

https://community.pega.com/knowledgebase/articles/user-interface/86/configuring-validationconditions

This answer is correct because it sets the maximum time allowed for resolving a medical claim case,

as per the requirement. The deadline in the service level defines the time limit for completing a case

or an assignment. If the deadline is reached, an escalation action can be triggered to notify or

reassign the case or assignment. Reference: https://academy.pega.com/library/87/pega-certifiedbusiness-architect-pcba-87v1 (Module 6: Service Levels)

To satisfy this user story, you need to add a case wide action to the case workflow. A case wide action

is an action that users can perform at any point in the case life cycle, regardless of their current stage

or assignment status. You can add a case wide action to allow users to cancel an open service request

at

any

time

and

resolve

the

case

accordingly.

Reference:

https://community.pega.com/knowledgebase/articles/case-management/86/configuring-case-wideactions

This answer is correct because it adjusts the urgency value of an aging assignment to increase the

likelihood that the assignment is completed before the deadline. The goal interval in the service level

defines the desired time for completing a case or an assignment. If the goal interval is reached, an

urgency value can be applied to increase the priority of the case or assignment and make it more

visible in the work queue or work list. Reference: https://academy.pega.com/library/87/pegacertified-business-architect-pcba-87v1 (Module 6: Service Levels)

To display the Select hotel amenities section only if customers indicate that they want catering for

the event, you need to create a checkbox for customers to select and add a decision shape that

evaluates whether the checkbox is selected or not. If the checkbox is selected, the case life cycle

proceeds to the Select hotel amenities section; otherwise, it skips that section and goes to the next

step. You also need to configure the menu p

and appointment date fields with a visibility

condition that depends on the checkbox value, so that they are only displayed when customers want

catering for the event. The other options are either incorrect or irrelevant for this requirement.

Reference:

https://docs-previous.pega.com/user-interface/87/controlling-visibility-ui-elements

https://docs-previous.pega.com/case-management/87/adding-decision-shapes-case-life-cycles

To configure the requirement that a customer can update an address at any point during case

processing, you need to add a case-wide optional action to the workflow that performs the address

change process. A case-wide optional action is an action that users can invoke at any time during the

case life cycle. The address change process can be a series of steps that include submitting the new

address, verifying it, and confirming it. The other options are either incorrect or irrelevant for this

requirement. Reference: https://academy.pega.com/topic/optional-actions/v1

Insights are interactive visualizations that help you explore and analyze data in your application. You

can create insights from data queries by selecting the fields that you want to include and choosing a

visualization type, such as a chart or a table. You can also share insights with other users or embed

them

in

dashboards

or

portals.

Reference:

https://community.pega.com/knowledgebase/articles/reporting/86/creating-insights