PEGACPDC24V1
Q: 1
Which two factors are critical when defining outbound actions? (Choose two.)
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Q: 2
What ensures fairness in decision strategies?
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Q: 3
What is the primary goal of managing brand voice with Pega GenAI?
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Q: 4
How does customer credit score segmentation impact engagement strategies?
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Q: 5
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How does real-time decisioning enhance customer engagement?
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Q: 6
How does Next-Best-Action improve customer value in a contact center?
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Q: 7
How do adaptive models ensure decision strategies remain effective?
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Q: 8
Which two metrics are commonly used to evaluate the success of AI-driven action prioritization?
(Choose two.)
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Q: 9
Which two actions support effective management of a business operations team? (Choose two.)
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Q: 10
Which two components optimize a Next-Best-Action strategy? (Choose two.)
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Question 1 of 10