User-Experience-Designer Exam Questions 2025
Our User-Experience-Designer Exam Questions provide real, up-to-date content for the Salesforce Certified User Experience (UX) Designer certification, carefully reviewed by Salesforce design experts. Each set includes verified answers, detailed explanations, and clarifications on incorrect options to help you master user-centered design, accessibility, UI principles, and design strategy. With free demo questions and our online exam simulator, Cert Empire ensures you’re fully prepared to pass the User-Experience-Designer exam with confidence.
All the questions are reviewed by Jasmin Walia who is a User-Experience-Designer certified professional working with Cert Empire.
About User-Experience-Designer Exam
What is the Salesforce User Experience Designer Exam, and what will you learn from it?
The Salesforce User Experience (UX) Designer exam validates your ability to design intuitive, user-friendly, and accessible Salesforce experiences. This certification focuses on understanding user needs, applying design thinking principles, and creating solutions that enhance adoption and efficiency. You will learn how to:
- Conduct user research and gather requirements
- Apply design thinking principles to Salesforce solutions
- Design intuitive layouts, navigation, and workflows
- Ensure accessibility, usability, and engagement across devices
- Collaborate with stakeholders and developers to implement designs
- Optimize user adoption and measure experience success
This certification is ideal for UX designers, Salesforce consultants, product managers, and administrators focused on improving the end-user experience. Practicing with the best exam questions from Cert Empire prepares you for scenario-based questions that mirror real-world UX challenges.
Exam Snapshot
| Attribute | Details |
|---|---|
| Exam Code | User Experience Designer |
| Exam Name | Salesforce Certified User Experience Designer |
| Vendor | Salesforce |
| Version | Current active version |
| Average Salary | 100k–140k USD annually depending on region and experience |
| Cost | 200 USD plus tax |
| Exam Format | Multiple choice and scenario-based questions |
| Duration | 105 minutes |
| Delivery Method | Online proctored or onsite testing |
| Languages | English |
| Scoring Method | Scaled score |
| Passing Score | 68 percent |
| Prerequisites | Experience with UX design and Salesforce recommended |
| Retake Policy | Retake allowed with additional fee |
| Target Audience | UX designers, consultants, product managers, Salesforce admins |
| Certification Validity | Requires periodic maintenance |
| Release Date | September 2022 |
Prerequisites before taking the User Experience Designer exam
Recommended prerequisites include:
- Understanding of UX principles and design thinking
- Familiarity with Salesforce platform and Lightning Experience
- Experience conducting user research and testing
- Knowledge of accessibility standards and usability best practices
- Ability to collaborate with stakeholders and developers
Main objectives and domains you will study for User Experience Designer
The exam focuses on:
- Understanding users and gathering requirements
- Applying design thinking to Salesforce solutions
- Designing user-friendly interfaces and workflows
- Accessibility and usability considerations
- Collaboration and communication with stakeholders
- Measuring and optimizing user experience
Topics to cover in each User Experience Designer exam domain
Understanding Users and Gathering Requirements
- Conducting interviews and surveys
- Creating personas and journey maps
- Identifying pain points and opportunities
- Defining UX requirements
Design Thinking in Salesforce
- Empathize, define, ideate, prototype, test cycle
- Applying design thinking to Salesforce solutions
- Prioritizing user needs in design decisions
User Interface and Workflow Design
- Lightning pages, layouts, and navigation
- Optimizing workflows and process automation
- Designing dashboards, reports, and data entry forms
Accessibility and Usability
- WCAG and accessibility standards
- Ensuring responsive design across devices
- Minimizing cognitive load and simplifying navigation
Collaboration and Stakeholder Communication
- Presenting design concepts and prototypes
- Gathering feedback from users and business teams
- Working with developers for implementation
Measuring and Optimizing UX
- User adoption metrics and analytics
- Usability testing and feedback loops
- Continuous improvement of user experience
Changes in the latest version of User Experience Designer
Recent updates emphasize:
- Greater focus on Lightning Experience and mobile optimization
- Updated scenario-based questions reflecting real-world UX challenges
- Increased coverage of accessibility and usability best practices
- Stronger alignment with design thinking principles
Register and schedule your User Experience Designer exam
- Log in to the Salesforce certification portal
- Select User Experience Designer exam
- Choose online proctoring or onsite testing
- Pick a date and submit payment
- Complete identity verification if testing remotely
User Experience Designer exam cost, and can you get any discounts?
- Standard exam fee: 200 USD
- Retake fee: 100 USD
- Discounts may be available via Salesforce promotions, partner programs, or educational sponsorships
Exam policies you should know before taking User Experience Designer
- Valid government-issued ID required
- No external notes or devices allowed
- Online proctor monitoring applies
- Exam timer cannot be paused
What can you expect on your User Experience Designer exam day?
- Scenario-based questions simulating real UX design challenges
- Questions evaluating design thinking application and decision-making
- Time pressure is manageable with preparation
- Focus is on understanding concepts and applying best practices, not memorization
Plan your User Experience Designer study schedule effectively with smart preparation tips
- Study Salesforce UX Trailhead modules and design resources
- Practice creating layouts, dashboards, and workflows in a sandbox
- Conduct mock user research and testing exercises
- Review accessibility and usability guidelines
- Use scenario-based exam questions from Cert Empire
- Focus on applying design thinking to practical Salesforce challenges
Best study resources you can use to prepare for User Experience Designer
- Salesforce Trailhead UX and Lightning Experience modules
- Salesforce official documentation and help guides
- Community webinars and UX forums
- Hands-on sandbox exercises
- Scenario-based questions from Cert Empire
Career opportunities you can explore after earning User Experience Designer
- Salesforce UX Designer
- User Experience Consultant
- Business Analyst (Salesforce-focused)
- Product Manager
- CRM Adoption Specialist
- Lightning Experience Optimization Consultant
Certifications to go for after completing User Experience Designer
- Salesforce Application Architect
- Salesforce Platform App Builder
- OmniStudio Consultant
- Salesforce Strategy Designer
- Advanced Salesforce UX or adoption-related certifications
How does User Experience Designer compare to other Salesforce certifications?
| Certification | Focus Area | Technical Level | Ideal Candidate |
|---|---|---|---|
| User Experience Designer | User-centric design and adoption | Intermediate | UX designers and consultants focusing on Salesforce experiences |
| Platform App Builder | Declarative app building | Intermediate | Solution builders focusing on apps and automation |
| Strategy Designer | Enterprise solution strategy | Advanced | Consultants and architects designing solutions |
| Salesforce Administrator | Platform configuration | Beginner to intermediate | CRM admins |
| OmniStudio Consultant | Digital workflow design | Intermediate to advanced | Consultants implementing guided processes |
Practicing with realistic scenario-based questions from Cert Empire helps you develop practical UX design skills and confidence needed to pass the Salesforce User Experience Designer exam successfully.
Cert Empire is the premier and trusted provider of 100% accurate and valid SALESFORCE exam questions. All our User-Experience-Designer real exam questions are verified by IT experts so that you always have valid User Experience Designer practice material. The exam questions for Certified User Experience Designer are unique and extracted from real User-Experience-Designer exams to help you practice in the best possible way. Cert Empire is a trusted brand that cares for your success in the SALESFORCE Certified User Experience Designer certification exam. CertEmpire’s pdf User-Experience-Designer Practice Questions prepare you in a way that you will pass on your first attempt with minimal effort.
How to prepare for SALESFORCE Certified User Experience Designer exam?
The key to success in the User-Experience-Designer certification exam is smart work. You will need exam preparation material such as exam guides, video training, and practice tests. However, what stands out the most for Salesforce Certified User Experience Designer preparation is mock tests made up of real exam questions. Simple mock tests can help, but it is the authentic exam questions that will make the difference. Experts suggest that SALESFORCE Certified User Experience Exam Questions work the best for the User Experience Designer exam because simulated actual exam questions prepare you for the real exam. This enhances your muscle memory in solving similar questions, so after practicing with User-Experience-Designer practice tests, most of the solutions will be at your fingertips. Remember not to cram the question bank, but use it to analyze what type of questions will appear in the actual exam. We wish you the best of luck with your User Experience Designer exam.
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Cert Empire practice questions for User Experience Designer were well-structured. They helped me recall topics easily. I liked that explanations were straightforward and not overly technical.
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