Latest Cisco 350-801 Exam Questions 2025

What is the Cisco 350-801 (CLCOR) Exam, and What Will You Learn from It?

The Cisco 350-801 CLCOR (Implementing and Operating Cisco Collaboration Core Technologies) exam is the core exam for the CCNP Collaboration and CCIE Collaboration tracks. Its role is to validate your knowledge and skills in fundamental collaboration technologies, covering design, infrastructure, protocols, call control, media resources, applications, and QoS.

By passing this exam, you demonstrate:

• Proficiency in designing and operating collaboration (voice, video, messaging) infrastructures
• Ability to configure and troubleshoot call control, gateways, media resources, and endpoint
• Understanding of collaboration protocols (SIP, SDP, codecs) and endpoints (phones, soft clients)
• Skills in ensuring call quality and applying QoS strategies in mixed voice/video networks
• Capability to integrate collaboration applications (Unity Connection, IM & Presence, unified messaging)
• Knowledge of hybrid / cloud collaboration architectures, security (certificates, TLS, SRTP)

In essence, 350-801 shows that you have the “core” collaboration skills to be a strong UC (Unified Communications) engineer, and it counts as the foundational exam for higher-level Collaboration certifications.

Exam Snapshot

Prerequisites Before Taking the 350-801 Exam

Cisco doesn’t enforce strict prerequisites for 350-801, but to improve your odds of passing:

• Have hands-on experience or background in networking (IP, QoS, routing, switching)
• Be familiar with voice and video fundamentals, and general collaboration concepts
• Gain exposure to Cisco collaboration products (CUCM, CUBE, Unity, IM&P)
• Practice with labs involving gateways, endpoints, SIP, codecs, and troubleshooting
• Study Cisco’s architecture and design guidelines (SRND, best practices)

Many candidates first build experience or knowledge via entry-level UC/voice roles or through directed training before tackling CLCOR.

Main Objectives and Domains You Will Study for 350-801

Per the official exam topics (v2.0 as the latest version), the major domains and approximate weightings are:

These percentages reflect the v2.0 blueprint. learningcontent.cisco.com

Topics to Cover in Each 350-801 Exam Domain

Here’s a more granular breakdown of what you should master in each domain:

1. Infrastructure & Design

• Collaboration deployment models: on-premises, hybrid, cloud
• Licensing models (Smart, Flex)
• Sizing, bandwidth planning, high availability, disaster recovery
• Dial plan design, security (certificates, TLS, SRTP, OAuth, SSO)
• The role of edge components (Expressway, Cisco Unified Border Element)
• Key network services: DHCP, NTP, DNS, LDAP, TFTP/HTTP, CDP/LLDP
• Troubleshooting network-related issues: DNS, NTP, certificate handshake

2. Protocols, Codecs & Endpoints

• SIP signaling (INVITE, ACK, BYE), SDP, DTMF (RFC2833/4733), hold/resume/transfer
• Media negotiation, codec selection, payload types
• Endpoint deployment: manual, self-provisioning, bulk (BAT), cloud devices
• Endpoint registration protocols and troubleshooting

3. On-Premises Call Control

• CUCM digit analysis, call routing logic
• Route patterns, translation patterns, partitions and CSS
• Time-of-day routing, forced authorization codes
• Mobile & Remote Access (MRA) / Unified CM in a hybrid environment
• Globalized call routing, urgent priority, toll fraud prevention

4. IOS XE Gateways & Media Resources

• Dial-peers (POTS, VoIP), voice translation rules, profiles
• ISDN (PRI/BRI), MGCP, H.323, and gateway interface types
• Cisco Unified Border Element (CUBE) operations, SIP normalization
• Media resources (transcoders, conference bridges, media termination points)
• Troubleshooting dial-peer matching, codec mismatches

5. Collaboration Applications

• Cisco Unity Connection: mailboxes, call handlers, integration with CUCM
• Unified Messaging, voicemail services, Message Waiting Indicator
• IM & Presence, Jabber deployments (on-premises, hybrid)
• API and integration aspects, high availability

6. QoS for Collaboration

• Understand impact of latency, jitter, packet loss on voice/video
• DiffServ codepoints (EF, AF, CS, etc.)
• QoS models: LLQ, class maps, policy maps, service policies
• Call admission control (CAC), bandwidth reservation
• Trust boundaries, classification & marking strategies

Changes / Version Updates for 350-801 CLCOR

• The exam is currently offered in v2.0 format. 
• Prior versions (v1.x) remain supportable until Cisco phases them out
• The v2.0 blueprint revised weights and topics to reflect evolving collaboration trends (cloud, hybrid, security).
• Always confirm you’re studying the latest blueprint before sitting for the exam

Register and Schedule Your 350-801 Exam

To schedule:

1. Log in or register for your Cisco Candidate ID / account
2. Navigate to the 350-801 CLCOR exam registration page via Cisco or Pearson VUE
3. Select language, date, and format (testing center or online proctored)
4. Pay the exam fee
5. Receive confirmation, exam rules, and instructions

Typically, you receive your result immediately after finishing the exam.

350-801 Exam Cost and Discount Options

• Standard Price: US $400 (regional variation possible)
• Discount Options:
  • Cisco Learning Partners may bundle training + exam voucher
  • Academic or corporate discounts
  • Watch for Cisco or partner promotional offers

Exam Policies You Should Know

• Valid government-issued ID required (for in-person or remote proctoring)
• No unauthorized materials (notes, devices) allowed
• Must adhere to Cisco’s retake policy and waiting period
• Certification validity: 3 years — recertify via exam or continuing education
• Strict integrity policy: no sharing or using actual exam content

What to Expect on Exam Day (350-801)

• The exam is typically 120 minutes long. 
• Expect a mix of multiple-choice, scenario-based, and troubleshooting questions
• You might see configuration tasks, call flow diagrams, or troubleshooting trace analysis
• Time management is important — many topics to cover in limited time
• Mark difficult questions and return later if needed

Study Plan: 5 Tips to Prepare for 350-801

1. Map out an 8–10 week schedule, dividing by domain
2. Use Cisco’s official exam topics PDF (v2.0) as your syllabus
3. Hands-on labs: set up CUCM, CUBE, Unity Connection, endpoints
4. Daily practice with call flows, SIP traces, QoS tuning, troubleshooting
5. Take full-length practice exams by Cert Empire under timed conditions

Pro Tip: Whenever you learn a topic (say, media resources), immediately lab it—observe behavior, errors, and how changes affect calls.

Recommended Study Resources for 350-801

• The official Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) Exam Topics document v2.
• Cisco documentation and design guides (SRND, Cisco Collaboration guides)
• Training platforms (INE, CBT Nuggets, Cisco Learning Network) with voice/collab content
• Emulated labs (CUCM, CUBE, Unity, endpoints)
• Mock exams and question banks aligned with the v2.0 blueprint
• Community forums and study groups (Reddit, Cisco community)

Career Opportunities After 350-801 Certification

With CLCOR under your belt, you can pursue:

• Collaboration / UC Engineer roles
• Voice Network Engineer
• Unified Communications Specialist
• Collaboration Architect (with experience)
• Path toward CCNP Collaboration and CCIE Collaboration

This exam gives you command of the “core” layer of collaboration, which many employers require for advanced UC roles.

Certifications to Pursue After 350-801

After passing 350-801, logical next steps are:

• Complete the CCNP Collaboration credential (core + concentration)
• Pursue CCIE Collaboration for expert-level specialization
• Complement with automation or cloud certifications (e.g. DevNet, AWS)
• Add supplementary skills in security, voice automation, or contact center technologies.

How 350-801 Compares with Other Cisco / Automation Exams

In short: CLCOR is your deep dive into collaboration, voice, and video technologies, versus ENAUTO which targets enterprise network automation, or SPAUTO for SP networks.