EXIN SIAMF
Q: 1
What is a benefit of adopting SIAM for an organization?
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Q: 2
Which set of common process considerations includes understanding how compliance and assurance
will be managed?
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Q: 3
What is an activity of the Discovery and Strategy Stage of the SIAM roadmap?
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Q: 4
Which process ensures that service performance meets agreed requirements?
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Q: 5
Which practice provides a way to structure data and information from service measurement, to
support the practice for enabling and reporting on end-to-end services?
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Q: 6
What is the earliest stage of the SIAM roadmap in which gaps between process activities need to be
identified and addressed?
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Q: 7
What is the focus of the customer organization layer?
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Q: 8
What generally results from a lack of trust between the customer organization and the service
integrator?
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Q: 9
When an incident occurs, what approach should a service provider adopt in order to overcome the
challenges of cross-functional teams?
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Q: 10
The development of an integrated process model is a critical part in the success of a SIAM
implementation.
What approach should a service provider take when developing their process model for the SIAM
implementation?
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Question 1 of 10
