Salesforce SALES 101
Q: 1
A sales representative works at a heavily siloed company and is unable to gather insights for
renewals.
How should the sales rep improve data integrity in the pipeline working across silos?
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Q: 2
A sales representative spends time building their pipeline with many opportunities. Their conversion
percentage is fairly high, yet the total pipeline volume is far from their quota.
Which strategy would help the sales rep increase their pipeline health?
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Q: 3
A sales representative is having a difficult time identifying the root cause of their customer's issue.
Thesales rep knows they need to first acknowledge the customer's experience and perspective.
What is the recommended action the sales rep should take next?
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Q: 4
A sales representative is assigned to high-value prospects.
What can the sales rep do to gain their interest?
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Q: 5
How doesunderstanding a customer's business strategies and goals help a sales representative scope
a solution?
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Q: 6
A sales representative presented a solution and overcame the objections, but the prospect is still not
completely ready to commit. The sales rep suspects the prospect is unsure about the product and
will want to return it. The sales rep decides to let the prospect try out the product for a
predetermined period.
Which type of close was chosen?
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Q: 7
What measure will yield the most actionable information about an organization's territory model
success?
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Q: 8
After a sales representative presents a proposal, the customer mentions return on investment as one
of their concerns.
Which objection category does this fall into?
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Q: 9
Which aspects of a prospect's buying culture and climate should a sales representative consider as
part of the qualificationprocess?
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Q: 10
A sales representative has a customer who is indecisive about the proposed solution and hesitant to
close the contract.
How should the sales rep convince the customer to find the solution invaluable and close the
contract?
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Question 1 of 10
