PLAT ADMN 201
Q: 1
Cloud Kicks (CK) is partnering with a used shoe store and second-hand bicycle emporium. CK has an
automated business process it wants to run once a week to count the number of open cases related
to an Account. Which flow should a Platform Administrator recommend automating within Flow
Builder for this business process?
Options
Q: 2
A sales rep at Ursa Major Solar has launched a series of networking events. They are hosting one
event per month and want to be able to report on Campaign ROI by month and series. How should a
Platform Administrator set up the Campaign to simplify reporting?
Options
Q: 3
A VP of sales needs to report on records owned by individuals in various parts of the role hierarchy.
The organization-wide default is set to Private. What should a Platform Administrator configure to
achieve this?
Options
Q: 4
A Platform Administrator at Universal Containers needs an automated way to delete records based
on field values. Which automated solution should the administrator use?
Options
Q: 5
A Platform Administrator needs to create a new prompt template to automatically summarize
customer cases for a sales team. The administrator wants to dynamically populate the response with
data from the case record. What should the administrator use to display real Salesforce data in an
agent response from a prompt template?
Options
Q: 6
A sales rep has a list of 300 accounts with contacts that they want to load at one time. Which tool
should a Platform Administrator utilize to import the records to Salesforce?
Options
Q: 7
The Cloud Kicks sales team has asked that two of the fields that appear on the Opportunity cards in
Kanban view be changed to make the cards more meaningful. Which feature should a Platform
Administrator access to make this change?
Options
Q: 8
Cloud Kicks wants a report to categorize accounts into small, medium, and large based on the dollar
value found in the Contract Value field. Which feature should a Platform Administrator use to meet
this request?
Options
Q: 9
A Platform Administrator at Cloud Kicks has a custom picklist field on Lead, which is missing on the
Contact when leads are converted. Which two steps should the administrator take to ensure these
values are populated?
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Q: 10
A Platform Administrator at Cloud Kicks is setting up a new Salesforce instance. The business
requirements mandate that the marketers are given access to opportunities in order to maintain the
campaign relationships on each opportunity. The administrator decides to assign the Marketing User
profile. What should the administrator do next to achieve this requirement?
Options
Question 1 of 10
