Free MB-280 Practice Test Questions and Answers (2026) | Cert Empire

A marketing user wants to target two groups of customers: 1. All customers that live in Paris. 2. All customers that have made more than ten online purchases. You decide to meet this requirement by making quick segments. Which two options should you use as the base in the quick segments? Each correct answer presents part of the solution. (Choose two.) NOTE: Each correct selection is worth one point.

You need to build a trigger-based journey to send the "Getting started" emails requested by the global sales lead. Which trigger should you use to start the journey?

HOTSPOT You are updating the current relationship behavior of the primary owner (Contact) to pet relationship. You need to ensure the case study requirements are met. Which two options must be changed? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen, You recently implemented Dynamics 365 Sales within your organization's sales team. Based on the initial evaluation, adoption is limited as most sales users prefer to work from Microsoft Outlook. You decide to enable the Dynamics 365 App for Outlook. You need to perform the various actions required. Each correct action is part of the solution but does NOT solve the problem completely. Action: Within the system settings and email configuration, you set Process Email Using to Dynamics 365 for Outlook. Does this meet the goal?

A company's IT department has a .CSV file stored on one of their Shared Documents folders within their Microsoft SharePoint sites. The data from the .CSV file is ingested into Dynamics 365 Customer Insights - Data. The file contains a row header and columns of different types, such as quantities and prices. The file also contains some rows with a high proportion of nulls. You need to clean and transform the data in Customer Insights - Data to be ready for unification. Solution: Transform the first row to be used as headers, define column types to be the appropriate field types and name the query. Select Next and your data is now ready for unification. Does this meet the goal?

HOTSPOT The founder has edited the Salesperson security role to allow the carer to use the Corgi meet-up business process flow, as shown in the following Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the exhibit. NOTE: Each correct selection is worth one point.

HOTSPOT A Company uses Exchange Online. Users require their appointments and tasks to automatically synchronize with those available in Outlook. You need to set up the default mailbox configuration. What should you select for each field? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

A company has three business units. User privileges are set to ensure that users can only see records owned by their own business units. If a contact is needed for all business units, one contact record must be created for each business unit. A contact is considered a duplicate if the First Name, Last Name, Email or Preferred Phone, and Business Unit columns match. You must ensure that duplicate records are NOT created for contacts. You need to create the duplicate detection rules. Which two filters should you configure? Each correct answer is part of the complete solution. (Choose two.) NOTE: Each correct selection is worth one point.

DRAG DROP You are implementing Dynamics 365 Sales at a new organization. All users will be using the Sales Hub app. You need to assign the appropriate out-of-the-box security roles. Using the principle of least access, which roles should you assign? To answer, move the appropriate roles to the correct users. Each role may be used once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

You need to update the role configuration for the digital sales team to enable the capability requested. What two actions should you perform? Each correct answer presents part of the solution. Choose two. NOTE: Each correct selection is worth one point.