Salesforce Loyalty Management
Q: 1
The Loyalty Program Manager at Northern Trail Outfitters (NTO) has defined a new Promotion in
Salesforce Loyalty Management. NTO would like to communicate this new Promotion with its eligible
members.
Which two integrated Salesforce applications can facilitate this com
Options
Q: 2
Northern Trail Outfitters (NTO) has launched a new promotion, which gives a hat and a pair of gloves
to each member of the Loyalty Program that bought a coat in winter. However, winter has arrived,
and the reports are missing information about the voucher definition of hat and gloves associated
with any existing voucher and have found that there are transactions that contain the coat product.
Which two options should the Loyalty Administrator review to verify why the promotion vouchers
associated with the members who have bought coats are missing?
Options
Q: 3
Cloud kicks wants to identify specific tier members to be used for a journey within Marketing Cloud.
The company wants to encourage Loyalty Tier B customers to become Loyalty Tier A customers.
What objects must be synchronized into Marketing Cloud to achieve the segmentation for this
audience.
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Q: 4
A Consultant needs to configure the Loyalty tier groups for a Loyalty Program with the following
specifications:
Qualifying period is reset once a year on the 31st of March.
The member-tier is not extended upon expiration.
Which two settings within the Loyalty tier groups configuration should the Consultant configure to
meet the required specifications?
Options
Q: 5
A Consultant will need to create a new voucher definition for a new voucher, wherever the new
voucher has the requirements.
A total of two vouchers will be issued to the member.
The first voucher has a face value of $100, and the second voucher has a face value of $200.
Both vouchers must be used within three months after the first voucher’s disbursement date.
The first voucher will be issued to the members over a period of a month.
Which voucher definition settings will fulfill the new voucher’s requirements?
Options
Q: 6
A company's Marketing Team needs to set up a promotion and use Promotion Market Segments
where members of a specific age range and with expressed preferences will benefit from this
promotion.
What is the recommended solution for the team to set up the Promotion Market Segments?
Options
Q: 7
A Loyalty Manager wants to send an SMS to a member's mobile device after the member has made a
purchase and their non-qualifying points have been increased.
An integrated solution between Salesforce Loyalty Management and Salesforce Marketing Cloud is
proposed to meet this business need.
Which two Salesforce solutions are required to meet the business's needs?
Options
Q: 8
Northern Trail Outfitters an online clothing store has recently enabled the Loyalty Program. Which
objects count toward data storage capacity?
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Q: 9
An airline’s Loyalty program offers several ways to accrue points, including:
* Enrollment Bonus
* Member Referral
* Flight Purchase
* Additional information on the member profile.
The Salesforce Administrator must classify the different accrual transaction journals.
What should the administrator configure to meet these requirements?
Options
Q: 10
What are the three steps required to complete integration between Loyalty and B2C Commerce
Cloud when using the reference cartridge?
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Question 1 of 10
