ServiceNow only needs Domain user with local admin rights to discover Windows hosts as part of a
successful implementation of ServiceNow Discovery, however which of the following targets will not
be discovered?
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Correct Answer:
A
Explanation
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Q: 2
During ServiceNow Discovery, credentials are stored in memory in which one of the following?
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Correct Answer:
A
Explanation
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Q: 3
Which one of the following ServiceNow application KPIs would improve most as a direct result of
having visibility to a service map created through Service Mapping?
Which of the following are methods used to initiate discovery on a service? (Choose three.)
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Correct Answer:
A, C, D
Explanation
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Q: 5
When a Windows Server is reclassified from the Server [cmdb_ci_server] table to the Windows
Server [cmdb_ci_win_server] table, which one of the following describes the process that occurred?
Given the CMDB class structure shown, which types of Configuration Items (CIs) will be included in a
report run against the Server [cmdb_ci_server] table?
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Correct Answer:
C
Explanation
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Q: 8
Service Mapping uses which table to build tag-based maps from?
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Correct Answer:
C
Explanation
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Q: 9
Using Pattern Designer, which one of the following Delimited Text Parsing Strategies could be used to
parse CO from the string:
Location, Denver,CO
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Correct Answer:
D
Explanation
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Q: 10
Which feature allows an administrator to efficiently collect multiple CIs against a single host?
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Correct Answer:
B
Explanation
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Q: 11
Assume an Apache Web Server Identifier Entry is configured as shown:
If the Apache Web Server Discovery Pattern has a step configured to collect the Configuration file
data but NOT configured with a step to collect the Version information, what will happen when
executing a Service Mapping discovery?
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Correct Answer:
C
Explanation
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Q: 12
In ServiceNow Discovery, which one of the following phases is the server RAM value discovered?
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Correct Answer:
C
Explanation
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Q: 13
Which of the following reasons would a prospect consider purchasing ServiceNow Event
Management? (Choose three.)
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Correct Answer:
A, B, E
Explanation
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Q: 14
In Service Mapping, which one of the following best describes the process of discovery after an Entry
Point is configured?
When running Service Mapping discovery, which of the following represents the root cause of the
error?
“Failed to access target system. Access is denied”
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Correct Answer:
B
Explanation
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Q: 16
What is the recommended approach to map a heavily containerized service in a production
environment?
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Correct Answer:
B
Explanation
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Q: 17
Which one of the following can be used to enable patterns to search for additional attributes and
modify discovery logic defined in an Identification Section without modifying the baseline pattern
and potentially impacting upgrades?
You have run Service Mapping discovery against a customer service and discovered the CI in the
image. The customer indicates that Apache should have an outgoing connection to Tomcat. Which
one of the following could be the issue?
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Correct Answer:
A
Explanation
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Q: 19
In Service Mapping, which one of the following icons represents a credential error on the Service
map?
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Correct Answer:
A
Explanation
Section: (none)
Q: 20
Which one of the following best describes the definition of an Entry Point?
If the Apache Web Server Discovery Pattern has a step configured to collect the Configuration file
data but NOT configured with a step to collect the Version information, what will happen when
executing a Service Mapping discovery?
