Free CCA-F Practice Test Questions and Answers (2026)
FILL IN THE BLANK You are writing a prompt where Claude must classify customer support tickets into severity levels (Critical, High, Medium, Low) and output a JSON object with the ticket ID, classification, and reasoning. To maximize reliability and consistency, you explicitly tell Claude how to structure its response and provide two complete examples of correctly formatted output. This technique is called __________, and it significantly reduces ambiguity in structured output tasks.
FILL IN THE BLANK You are writing a prompt for Claude to categorize support tickets into predefined categories (Bug, Feature Request, Documentation, Other) and return the result as JSON with specific fields. To reliably ensure Claude returns valid JSON without extra text or explanation, you should use Claude's ______ feature that enables schema-enforced output.