1Z0-1161-1.pdf
Q: 1
How do AI/ML technologies assist service agents and managers in improving productivity and
customer satisfaction within the Customer Contact to Resolution OMBP in Oracle Fusion Cloud CX
Service?
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Q: 2
Which KPI helps evaluate the success of the campaign in driving business outcomes for the Campaign
Execution to Opportunity OMBP in Oracle Fusion Cloud CX Marketing?
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Q: 3
Which approach helps measure the success of the Knowledge Gap to Solution OMBP in Oracle Cloud
Fusion CX Service?
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Q: 4
How do AI/ML technologies enhance the Knowledge Gap to Deliver Resolution OMBP in improving
service agent productivity?
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Q: 5
Which two modern features of Oracle Redwood User Interface are integrated into Oracle CX
Applications?
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Q: 6
What is the primary purpose of Oracle Cloud Success Navigator?
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Q: 7
How can organizations maximize the benefits of the Capture Launch activity in the Lead to
Opportunity OMBP to improve their sales pipeline?
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Q: 8
What is the purpose of the Coaching Plan to Performance OMBP in Oracle Fusion Cloud CX Sales
Performance?
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Q: 9
What is the primary function of the Available to Promise (ATP) process in Oracle Fusion Cloud SCM?
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Q: 10
Which three are key capabilities of Oracle Cloud Success Navigator?
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Question 1 of 10
