The VeriSM™ model is adapted to an organization's specific context by first establishing a set of guiding Service Management Principles. These principles act as "guardrails" for all service management activities. Following this, the organization uses the Management Mesh concept to select and combine a tailored set of management practices (e.g., Agile, DevOps, ITIL®, Lean) that are appropriate for its unique environment, resources, and the specific product or service being delivered. The outcome of this process is a flexible and adaptive Target Operating Model (TOM) that can evolve with changing business needs, rather than a rigid, one-size-fits-all framework.

A. This is incorrect because VeriSM focuses on integrating a mesh of practices, not just selecting "processes." The approach is also more holistic and iterative than a simple sequential process might imply.

C. The term "mandated across the organization" contradicts the flexibility of the VeriSM Management Mesh, which allows different teams or products to use different combinations of practices as needed.

D. This is incorrect as VeriSM explicitly advocates for integrating multiple management practices through the Management Mesh, not selecting and implementing a single "most suitable" one.

1. Source: Van Haren Publishing. (2017). VeriSM™: A service management approach for the digital age.

Section 4.3, Service Management Principles (Page 55): "The service management principles are the guardrails for the products and services delivered by the organization... They are defined at an organizational level and communicated throughout the organization." This supports the "establishment of core principles."

Section 4.4, The Management Mesh (Page 57): "The Management Mesh is unique to each organization. It is a combination of resources, environment, emerging technologies and management practices that are established and used..." This supports the "selection of a tailored set of practices."

Section 1.3, What is VeriSM™? (Page 18): "VeriSM is a service management approach that helps service providers to create a flexible operating model to meet desired business outcomes." This supports the "creation of a flexible and adaptive operating model."

2. Source: Van Haren Publishing. (2018). VeriSM™: Unwrapped and Applied.

Chapter 3, Applying VeriSM™ (Page 38): The text describes the application of VeriSM starting with defining principles and then using the Management Mesh to help shape the Target Operating Model (TOM). This chapter explicitly outlines the practical steps that align directly with the components mentioned in the correct answer.